jjimenez/safekat
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terminado tickets. faltan respuestas

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This commit is contained in:
Jaime Jiménez
2025-02-16 18:52:56 +01:00
parent 4a8aaf906c
commit aff79ec3d6
8 changed files with 273 additions and 119 deletions
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129
ci4/app/Controllers/Soporte/Ticketcontroller.php
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@ -2,16 +2,21 @@
namespace App\Controllers\Soporte;
use App\Models\TicketModel;
use App\Models\Soporte\TicketModel;
use App\Models\CategoriaModel;
use App\Models\EstadoModel;
use CodeIgniter\Controller;
use App\Entities\Soporte\TicketEntity;
use App\Models\Soporte\ticketFileModel;
class Ticketcontroller extends \App\Controllers\GoBaseController
use App\Models\Collection;
class Ticketcontroller extends \App\Controllers\BaseResourceController
{
protected static $primaryModelName = 'App\Models\Soporte\ticketModel';
protected $modelName = TicketModel::class;
protected $format = 'json';
protected static $singularObjectNameCc = 'ticket';
protected static $singularObjectName = 'Ticket';
@ -34,17 +39,22 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
];
parent::initController($request, $response, $logger);
}
public function index()
{
//checkPermission('tickets.menu');
$this->viewData['usingClientSideDataTable'] = true;
$viewData = [
'currentModule' => static::$controllerSlug,
'pageSubTitle' => lang('Basic.global.ManageAllRecords', [lang('Tickets.tickets')]),
'usingServerSideDataTable' => true,
'userType' => auth()->user()->can('tickets.edit')? 1:0,
];
$this->viewData['pageSubTitle'] = lang('Basic.global.ManageAllRecords', [lang('Tickets.tickets')]);
parent::index();
$viewData = array_merge($this->viewData, $viewData); // merge any possible values from the parent controller class
return view(static::$viewPath . 'viewTicketList', $viewData);
}
@ -109,7 +119,7 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
'nombre' => $originalName,
'ticket_id' => $id,
'hash' => $fileHash,
'path' => 'uploads/' . $newFileName
'path' => 'uploads/tickets/' . $newFileName
]);
}
}
@ -139,7 +149,7 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
$this->viewData['estados'] = $this->model->getEstados();
$this->viewData['secciones'] = $this->model->getSecciones();
$this->viewData['boxTitle'] = lang('Basic.global.addNew') . ' ' . lang('Tarifaextra.tarifaextra') . ' ' . lang('Basic.global.addNewSuffix');
$this->viewData['boxTitle'] = lang('Basic.global.addNew') . ' ' . lang('Tickets.ticket') . ' ' . lang('Basic.global.addNewSuffix');
return $this->displayForm(__METHOD__);
@ -147,32 +157,22 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
public function edit($requestedId = null)
{
/*
checkPermission('tarifa-extra.edit', $this->indexRoute);
if ($requestedId == null) :
return $this->redirect2listView();
endif;
$id = filter_var($requestedId, FILTER_SANITIZE_URL);
$tarifaextraEntity = $this->model->find($id);
$ticket = $this->model->find($id);
if ($tarifaextraEntity == false) :
$message = lang('Basic.global.notFoundWithIdErr', [mb_strtolower(lang('Tarifaextra.tarifaextra')), $id]);
if ($ticket == false) :
$message = lang('Basic.global.notFoundWithIdErr', [mb_strtolower(lang('Tickets.ticket')), $id]);
return $this->redirect2listView('errorMessage', $message);
endif;
if ($this->request->getPost()) :
$postData = $this->request->getPost();
$sanitizedData = $this->sanitized($postData, true);
// JJO
if (isset($this->model->user_updated_id)) {
$sanitizedData['user_updated_id'] = auth()->user()->id;
}
if ($this->request->getPost('mostrar_en_presupuesto') == null) {
$sanitizedData['mostrar_en_presupuesto'] = false;
}
$sanitizedData = $this->sanitized($postData, false);
$noException = true;
if ($successfulResult = $this->canValidate()) : // if ($successfulResult = $this->validate($this->formValidationRules) ) :
@ -184,17 +184,17 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
$this->dealWithException($e);
}
else:
$this->viewData['warningMessage'] = lang('Basic.global.formErr1', [mb_strtolower(lang('Tarifaextra.tarifaextra'))]);
$this->viewData['warningMessage'] = lang('Basic.global.formErr1', [mb_strtolower(lang('Tickets.ticket'))]);
$this->session->setFlashdata('formErrors', $this->model->errors());
endif;
$tarifaextraEntity->fill($sanitizedData);
$ticket->fill($sanitizedData);
$thenRedirect = false;
endif;
if ($noException && $successfulResult) :
$id = $tarifaextraEntity->id ?? $id;
$id = $ticket->id ?? $id;
$message = lang('Basic.global.updateSuccess', [lang('Basic.global.record')]) . '.';
if ($thenRedirect) :
@ -210,15 +210,37 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
endif; // $noException && $successfulResult
endif; // ($requestMethod === 'post')
$this->viewData['tarifaextraEntity'] = $tarifaextraEntity;
$this->viewData['ticket'] = $ticket;
$this->viewData['formAction'] = route_to('updateTarifaextra', $id);
$this->viewData['formAction'] = route_to('updateTicket', $id);
$this->viewData['boxTitle'] = lang('Basic.global.edit2') . ' ' . lang('Tarifaextra.tarifaextra') . ' ' . lang('Basic.global.edit3');
$this->viewData['categorias'] = $this->model->getCategorias();
$this->viewData['estados'] = $this->model->getEstados();
$this->viewData['secciones'] = $this->model->getSecciones();
$defatulSoporteUserId = model('App\Models\Configuracion\ConfigVariableModel')->getVariable('default_soporte_user_id')->value;
$this->viewData['supportUsers'] = array(
array(
'id' => $defatulSoporteUserId,
'name' => model('App\Models\UserModel')->getFullName($defatulSoporteUserId)
),
array(
'id' => 2,
'name' => model('App\Models\UserModel')->getFullName(2)
),
array(
'id' => 1,
'name' => model('App\Models\UserModel')->getFullName(1)
),
);
$this->viewData['imagesTicket'] = $this->getImages('ticket', $id);
$this->viewData['imagesRespuesta'] = $this->getImages('respuesta', $id);
$this->viewData['boxTitle'] = lang('Basic.global.edit2') . ' ' . lang('Tickets.ticket') . ' ' . lang('Basic.global.edit3');
return $this->displayForm(__METHOD__, $id);
*/
} // end function edit(...)
public function datatable()
@ -237,7 +259,7 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
$searchValues = get_filter_datatables_columns($reqData);
$resourceData = $this->model->getResource($searchValues, $cliente_id);
$resourceData = $this->model->getResource($searchValues);
foreach ($requestedOrder as $order) {
$column = $order['column'] ?? 0;
$dir = $order['dir'] ?? 'asc';
@ -258,4 +280,47 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
}
}
public function image($imageName)
{
$filePath = WRITEPATH . "uploads/tickets/" . $imageName;
if (!file_exists($filePath)) {
return $this->response->setStatusCode(404, 'Imagen no encontrada');
}
$mimeType = mime_content_type($filePath);
return $this->response
->setHeader('Content-Type', $mimeType)
->setBody(file_get_contents($filePath));
}
private function getImages($tipo = 'ticket', $id = null)
{
$images = [];
$model = new ticketFileModel();
if($tipo == 'ticket'){
$files = $model->where('ticket_id', $id)->findAll();
foreach ($files as $file) {
$ext = pathinfo($file['nombre'], PATHINFO_EXTENSION);
array_push($images,array(
"path" => '/soporte/image/' . $file['hash'] .".". $ext,
"name" => $file['nombre']
));
}
}
else{
$files = $model->where('respuesta_id', $id)->findAll();
foreach ($files as $file) {
$ext = pathinfo($file['nombre'], PATHINFO_EXTENSION);
array_push($images,array(
"path" => '/soporte/image/' . $file['hash'] .".". $ext,
"name" => $file['nombre']
));
}
}
return $images;
}
}