terminado tickets. faltan respuestas

This commit is contained in:
2025-02-16 18:52:56 +01:00
parent 4a8aaf906c
commit aff79ec3d6
8 changed files with 273 additions and 119 deletions

View File

@ -1,21 +1,40 @@
<?= $this->include("themes/_commonPartialsBs/sweetalert") ?>
<?= $this->include('themes/_commonPartialsBs/datatables') ?>
<?= $this->extend('themes/vuexy/main/defaultlayout') ?>
<?= $this->section('content'); ?>
<!-- Modal -->
<div class="modal fade" id="imageModal" tabindex="-1" aria-labelledby="imageModalLabel" aria-hidden="true">
<div class="modal-dialog modal-lg modal-dialog-centered">
<div class="modal-content">
<div class="modal-header">
<h5 class="modal-title" id="imageModalLabel">Vista Previa</h5>
<button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Cerrar"></button>
</div>
<div class="modal-body text-center">
<img src="" id="modalImage" class="img-fluid rounded">
</div>
</div>
</div>
</div>
<div class="row">
<div class="col-12">
<div class="card">
<div class="card-header">
<h4><?= lang("Tickets.createTicket") ?></h4>
<h4><?= $boxTitle ?></h4>
</div>
<div class="card-body">
<form method="post" class="card-body" action="<?= $formAction ?>" enctype="multipart/form-data">
<?= csrf_field(); ?>
<?= view("themes/_commonPartialsBs/_alertBoxes") ?>
<?= !empty($validation->getErrors()) ? $validation->listErrors("bootstrap_style") : "" ?>
<div class="row">
<div class="mb-3 col-9">
<label class="form-label"><?= lang("Tickets.asunto") ?></label>
<input type="text" name="titulo" class="form-control" required>
<input type="text" name="titulo" class="form-control"
<?= ($formAction === route_to('updateTicket', $ticket->id))?"readonly":"" ?>
value="<?= old('titulo', $ticket->titulo) ?>">
</div>
</div>
@ -23,9 +42,11 @@
<div class="col-3 mb-3">
<label class="form-label"><?= lang("Tickets.tipo") ?></label>
<select id="categoria" name="categoria_id" class="form-control select2">
<select id="categoria" name="categoria_id" class="form-control select2"
<?= ($formAction === route_to('updateTicket', $ticket->id) && !auth()->user()->can('tickets.edit'))?"disabled":"" ?>>
<?php foreach ($categorias as $categoria): ?>
<option value="<?= $categoria['id']; ?>"><?= $categoria['text']; ?></option>
<option value="<?= $categoria['id']; ?>" <?= $categoria['id'] == $ticket->categoria_id ? ' selected' : '' ?>> <?= $categoria['text']; ?>
</option>
<?php endforeach; ?>
</select>
</div>
@ -33,18 +54,25 @@
<div class="col-3 mb-3">
<label class="form-label"><?= lang("Tickets.seccion") ?></label>
<select id="seccion" name="seccion_id" class="form-control select2">
<select id="seccion" name="seccion_id" class="form-control select2"
<?= ($formAction === route_to('updateTicket', $ticket->id) && !auth()->user()->can('tickets.edit'))?"disabled":"" ?>>
<?php foreach ($secciones as $seccion): ?>
<option value="<?= $seccion['id']; ?>"><?= $seccion['text']; ?></option>
<option value="<?= $seccion['id']; ?>" <?= $seccion['id'] == $ticket->seccion_id ? ' selected' : '' ?>><?= $seccion['text']; ?>
</option>
<?php endforeach; ?>
</select>
</div>
<div class="col-3 mb-3">
<label class="form-label"><?= lang("Tickets.estado") ?></label>
<select id="estado" name="estado_id" class="form-control select2" disabled>
<?php if ($formAction !== route_to('NewTicket') && auth()->user()->can('tickets.edit')): ?>
<select id="estado" name="estado_id" class="form-control select2">
<?php else: ?>
<select id="estado" name="estado_id" class="form-control select2" disabled>
<?php endif; ?>
<?php foreach ($estados as $estado): ?>
<option value="<?= $estado['id']; ?>"><?= $estado['text']; ?></option>
<option value="<?= $estado['id']; ?>" <?= $estado['id'] == $ticket->estado_id ? ' selected' : '' ?>><?= $estado['text']; ?>
</option>
<?php endforeach; ?>
</select>
</div>
@ -57,15 +85,25 @@
<div class="mb-3 col-3">
<label class="form-label"><?= lang('Tickets.prioridad') ?></label>
<select id="prioridad" name="prioridad" class="form-control">
<option value="alta"><?= lang('Tickets.alta') ?></option>
<option value="media" selected><?= lang('Tickets.media') ?></option>
<option value="baja"><?= lang('Tickets.baja') ?></option>
<option value="baja" <?= $ticket->prioridad == 'baja' ? ' selected' : '' ?>>
<?= lang('Tickets.alta') ?>
</option>
<option value="media" <?= $ticket->prioridad == 'media' ? ' selected' : '' ?>>
<?= lang('Tickets.media') ?>
</option>
<option value="alta" <?= $ticket->prioridad == 'alta' ? ' selected' : '' ?>>
<?= lang('Tickets.baja') ?>
</option>
</select>
</div>
<div class="mb-3 col-3">
<label class="form-label"><?= lang('Tickets.asignarTo') ?></label>
<select id="supportUser" name="supportUser" class="form-control">
<?php foreach ($supportUsers as $supportUser): ?>
<option value="<?= $supportUser['id']; ?>" <?= $supportUser['id'] == $ticket->user_soporte_id ? ' selected' : '' ?>><?= $supportUser['name']; ?>
</option>
<?php endforeach; ?>
</select>
</div>
@ -75,63 +113,51 @@
<div class="mb-3">
<label class="form-label"><?= lang("Tickets.descripcion") ?></label>
<textarea id="descripcion" name="descripcion" class="form-control" rows="4" required></textarea>
<textarea id="descripcion" name="descripcion" class="form-control"
<?= ($formAction === route_to('updateTicket', $ticket->id))?"readonly":"" ?>
rows="4"><?= old('descripcion', $ticket->descripcion) ?></textarea>
</div>
<?php if ($formAction === route_to('NewTicket')): ?>
<h4><?= lang("Tickets.adjuntos") ?></h4>
<div class="row">
<div class="mb-3">
<label for="filesInput" class="form-label"><?=lang("Tickets.adjuntos")?></label>
<input name="files[]" class="form-control" type="file" id="filesInput" multiple accept="image/*">
<label for="filesInput" class="form-label"><?= lang("Tickets.adjuntos") ?></label>
<input name="files[]" class="form-control" type="file" id="filesInput" multiple
accept="image/*">
</div>
</div>
<?php else: /*?>
<div id="carouselInput" class="carousel slide" data-bs-ride="carousel">
<div class="carousel-inner">
<div class="carousel-item active">
<a href="ruta-imagen-1.jpg" data-bs-toggle="lightbox">
<img src="ruta-imagen-1.jpg" class="d-block w-100" alt="Imagen 1">
</a>
</div>
<div class="carousel-item">
<a href="ruta-imagen-2.jpg" data-bs-toggle="lightbox">
<img src="ruta-imagen-2.jpg" class="d-block w-100" alt="Imagen 2">
</a>
</div>
<div class="carousel-item">
<a href="ruta-imagen-3.jpg" data-bs-toggle="lightbox">
<img src="ruta-imagen-3.jpg" class="d-block w-100" alt="Imagen 3">
</a>
</div>
</div>
<?php else: ?>
<h4><?= lang("Tickets.adjuntos_ticket") ?></h4>
<div class="container">
<?php foreach ($imagesTicket as $image): ?>
<div class="row">
<div class="col-md-3 mb-3">
<img src="<?= esc($image['path']) ?>" class="img-thumbnail img-fluid gallery-img"
data-bs-toggle="modal" data-bs-target="#imageModal" data-src="<?= esc($image['path']) ?>"
style="cursor:pointer;">
</div>
</div>
<?php endforeach; ?>
</div>
<!-- Controles del carrusel -->
<button class="carousel-control-prev" type="button" data-bs-target="#carouselExample"
data-bs-slide="prev">
<span class="carousel-control-prev-icon" aria-hidden="true"></span>
</button>
<button class="carousel-control-next" type="button" data-bs-target="#carouselExample"
data-bs-slide="next">
<span class="carousel-control-next-icon" aria-hidden="true"></span>
</button>
</div>
<?php endif; ?>
<!-- Lightbox (usando Bootstrap Modal) -->
<div id="lightboxModal" class="modal fade" tabindex="-1">
<div class="modal-dialog modal-dialog-centered">
<div class="modal-content">
<div class="modal-body">
<img id="lightboxImage" src="" class="img-fluid">
</div>
</div>
</div>
</div>
<div class="pt-4">
<?php if ($formAction === route_to('NewTicket') ||
($formAction === route_to('updateTicket', $ticket->id) && auth()->user()->can('tickets.edit'))): ?>
<input
type="submit"
class="btn btn-primary float-start me-sm-3 me-1"
name="save"
value="<?= lang("Basic.global.Save") ?>"
/>
<?php endif; ?>
<?= anchor(route_to("TicketIndex"), lang("Basic.global.back"), ["class" => "btn btn-secondary"]) ?>
<?php */ endif; ?>
<button type="submit" class="btn btn-primary"><?= lang("Tickets.createTicket") ?></button>
</div>
</form>
</div>
</div>

View File

@ -13,7 +13,7 @@
<div class="card-body">
<?= view('themes/_commonPartialsBs/_alertBoxes'); ?>
<table id="tableOfTieckets" class="table table-striped table-hover using-exportable-data-table"
<table id="tableOfTickets" class="table table-striped table-hover using-exportable-data-table"
style="width: 100%;">
<thead>
<tr>
@ -21,10 +21,10 @@
<th><?= lang('Tickets.tipo') ?></th>
<th><?= lang('Tickets.seccion') ?></th>
<th><?= lang('Tickets.estado') ?></th>
<th><?= lang('Tickets.prioridad') ?></th>
<th style="display: none;"><?= lang('Tickets.prioridad') ?></th>
<th><?= lang('Tickets.asunto') ?></th>
<th><?= lang('Tickets.usuario') ?></th>
<th><?= lang('Tickets.asignarTo') ?></th>
<th style="display: none;"><?= lang('Tickets.usuario') ?></th>
<th style="display: none;"><?= lang('Tickets.asignarTo') ?></th>
<th><?= lang('Tickets.fechaCreacion') ?></th>
<th class="text-nowrap"><?= lang('Basic.global.Action') ?></th>
</tr>
@ -49,6 +49,11 @@
<?= $this->section('additionalExternalJs') ?>
<script>
window.userType = <?= $userType ?>;
</script>
<script
src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/dataTables.buttons.min.js") ?>"></script>
<script
@ -59,6 +64,7 @@
<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/pdfmake/pdfmake.min.js") ?>"
crossorigin="anonymous" referrerpolicy="no-referrer"></script>
<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/pdfmake/vfs_fonts.js") ?>"></script>
<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/buttons.colVis.min.js") ?>"></script>
<script type="module" src="<?= site_url('assets/js/safekat/pages/soporte/tickets.js') ?>"></script>
<?= $this->endSection() ?>