terminado tickets. faltan respuestas

ci4/app/Config/Routes.php

@@ -924,7 +924,10 @@ $routes->group('soporte', ['namespace' => 'App\Controllers\Soporte'], function (
     $routes->get('', 'Ticketcontroller::index', ['as' => 'TicketIndex']);
     $routes->get('add', 'Ticketcontroller::add', ['as' => 'NewTicket']);
     $routes->post('add', 'Ticketcontroller::add', ['as' => 'createTicket']);
+    $routes->get('edit/(:num)', 'Ticketcontroller::edit/$1', ['as' => 'editTicket']);
+    $routes->post('edit/(:num)', 'Ticketcontroller::edit/$1', ['as' => 'updateTicket']);
     $routes->post('ticketlist', 'Ticketcontroller::datatable');
+    $routes->get('image/(:segment)', 'Ticketcontroller::image/$1');
 });
 
 

ci4/app/Controllers/Soporte/Ticketcontroller.php

@@ -2,16 +2,21 @@
 
 namespace App\Controllers\Soporte;
 
-use App\Models\TicketModel;
+use App\Models\Soporte\TicketModel;
 use App\Models\CategoriaModel;
 use App\Models\EstadoModel;
 use CodeIgniter\Controller;
 use App\Entities\Soporte\TicketEntity;
 use App\Models\Soporte\ticketFileModel;
 
-class Ticketcontroller extends \App\Controllers\GoBaseController
+
+use App\Models\Collection;
+
+class Ticketcontroller extends \App\Controllers\BaseResourceController
 {
-    protected static $primaryModelName = 'App\Models\Soporte\ticketModel';
+
+    protected $modelName = TicketModel::class;
+    protected $format = 'json';    
 
     protected static $singularObjectNameCc = 'ticket';
     protected static $singularObjectName = 'Ticket';
@@ -34,17 +39,22 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
         ];
 
         parent::initController($request, $response, $logger);
-
     }
 
     public function index()
     {
         //checkPermission('tickets.menu');
 
-        $this->viewData['usingClientSideDataTable'] = true;
+        $viewData = [
+            'currentModule' => static::$controllerSlug,
+            'pageSubTitle' => lang('Basic.global.ManageAllRecords', [lang('Tickets.tickets')]),
+            'usingServerSideDataTable' => true,
+            'userType' => auth()->user()->can('tickets.edit')? 1:0,
+        ];
 
-        $this->viewData['pageSubTitle'] = lang('Basic.global.ManageAllRecords', [lang('Tickets.tickets')]);
+        $viewData = array_merge($this->viewData, $viewData); // merge any possible values from the parent controller class
-        parent::index();
+
+        return view(static::$viewPath . 'viewTicketList', $viewData);
 
     }
 
@@ -109,7 +119,7 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
                                 'nombre' => $originalName,
                                 'ticket_id'     => $id,
                                 'hash'          => $fileHash,
-                                'path'          => 'uploads/' . $newFileName
+                                'path'          => 'uploads/tickets/' . $newFileName
                             ]);
                         }
                     }
@@ -139,7 +149,7 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
         $this->viewData['estados'] = $this->model->getEstados();
         $this->viewData['secciones'] = $this->model->getSecciones();
 
-        $this->viewData['boxTitle'] = lang('Basic.global.addNew') . ' ' . lang('Tarifaextra.tarifaextra') . ' ' . lang('Basic.global.addNewSuffix');
+        $this->viewData['boxTitle'] = lang('Basic.global.addNew') . ' ' . lang('Tickets.ticket') . ' ' . lang('Basic.global.addNewSuffix');
 
 
         return $this->displayForm(__METHOD__);
@@ -147,32 +157,22 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
 
     public function edit($requestedId = null)
     {
-        /*
-        checkPermission('tarifa-extra.edit', $this->indexRoute);
         
         if ($requestedId == null) :
             return $this->redirect2listView();
         endif;
         $id = filter_var($requestedId, FILTER_SANITIZE_URL);
-        $tarifaextraEntity = $this->model->find($id);
+        $ticket = $this->model->find($id);
 
-        if ($tarifaextraEntity == false) :
+        if ($ticket == false) :
-            $message = lang('Basic.global.notFoundWithIdErr', [mb_strtolower(lang('Tarifaextra.tarifaextra')), $id]);
+            $message = lang('Basic.global.notFoundWithIdErr', [mb_strtolower(lang('Tickets.ticket')), $id]);
             return $this->redirect2listView('errorMessage', $message);
         endif;
 
         if ($this->request->getPost()) :
 
             $postData = $this->request->getPost();
-            $sanitizedData = $this->sanitized($postData, true);
+            $sanitizedData = $this->sanitized($postData, false);
-
-            // JJO
-            if (isset($this->model->user_updated_id)) {
-                $sanitizedData['user_updated_id'] = auth()->user()->id;
-            }
-            if ($this->request->getPost('mostrar_en_presupuesto') == null) {
-                $sanitizedData['mostrar_en_presupuesto'] = false;
-            }
 
             $noException = true;
             if ($successfulResult = $this->canValidate()) : // if ($successfulResult = $this->validate($this->formValidationRules) ) :
@@ -184,17 +184,17 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
                         $this->dealWithException($e);
                     }
                 else:
-                    $this->viewData['warningMessage'] = lang('Basic.global.formErr1', [mb_strtolower(lang('Tarifaextra.tarifaextra'))]);
+                    $this->viewData['warningMessage'] = lang('Basic.global.formErr1', [mb_strtolower(lang('Tickets.ticket'))]);
                     $this->session->setFlashdata('formErrors', $this->model->errors());
 
                 endif;
 
-                $tarifaextraEntity->fill($sanitizedData);
+                $ticket->fill($sanitizedData);
 
                 $thenRedirect = false;
             endif;
             if ($noException && $successfulResult) :
-                $id = $tarifaextraEntity->id ?? $id;
+                $id = $ticket->id ?? $id;
                 $message = lang('Basic.global.updateSuccess', [lang('Basic.global.record')]) . '.';
 
                 if ($thenRedirect) :
@@ -210,15 +210,37 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
             endif; // $noException && $successfulResult
         endif; // ($requestMethod === 'post')
 
-        $this->viewData['tarifaextraEntity'] = $tarifaextraEntity;
+        $this->viewData['ticket'] = $ticket;
 
-        $this->viewData['formAction'] = route_to('updateTarifaextra', $id);
+        $this->viewData['formAction'] = route_to('updateTicket', $id);
 
-        $this->viewData['boxTitle'] = lang('Basic.global.edit2') . ' ' . lang('Tarifaextra.tarifaextra') . ' ' . lang('Basic.global.edit3');
+        $this->viewData['categorias'] = $this->model->getCategorias();
+        $this->viewData['estados'] = $this->model->getEstados();
+        $this->viewData['secciones'] = $this->model->getSecciones();
+        $defatulSoporteUserId = model('App\Models\Configuracion\ConfigVariableModel')->getVariable('default_soporte_user_id')->value;
+        $this->viewData['supportUsers'] = array(
+            array(
+                'id' => $defatulSoporteUserId, 
+                'name' => model('App\Models\UserModel')->getFullName($defatulSoporteUserId)
+            ),
+            array(
+                'id' => 2, 
+                'name' => model('App\Models\UserModel')->getFullName(2)
+            ),
+            array(
+                'id' => 1, 
+                'name' => model('App\Models\UserModel')->getFullName(1)
+            ),
+        );
+
+        $this->viewData['imagesTicket'] = $this->getImages('ticket', $id);
+        $this->viewData['imagesRespuesta'] = $this->getImages('respuesta', $id);
+
+        $this->viewData['boxTitle'] = lang('Basic.global.edit2') . ' ' . lang('Tickets.ticket') . ' ' . lang('Basic.global.edit3');
 
 
         return $this->displayForm(__METHOD__, $id);
-        */
+        
     } // end function edit(...)
 
     public function datatable()
@@ -237,7 +259,7 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
 
             $searchValues = get_filter_datatables_columns($reqData);
 
-            $resourceData = $this->model->getResource($searchValues, $cliente_id);
+            $resourceData = $this->model->getResource($searchValues);
             foreach ($requestedOrder as $order) {
                 $column = $order['column'] ?? 0;
                 $dir = $order['dir'] ?? 'asc';
@@ -258,4 +280,47 @@ class Ticketcontroller extends \App\Controllers\GoBaseController
         }
     }
 
+    public function image($imageName)
+    {
+        $filePath = WRITEPATH . "uploads/tickets/" . $imageName;
+
+        if (!file_exists($filePath)) {
+            return $this->response->setStatusCode(404, 'Imagen no encontrada');
+        }
+
+        $mimeType = mime_content_type($filePath);
+
+        return $this->response
+            ->setHeader('Content-Type', $mimeType)
+            ->setBody(file_get_contents($filePath));
+    }
+
+    private function getImages($tipo = 'ticket', $id = null)
+    {
+        $images = [];
+
+        $model = new ticketFileModel();
+        if($tipo == 'ticket'){
+            $files = $model->where('ticket_id', $id)->findAll();
+            foreach ($files as $file) {
+                $ext = pathinfo($file['nombre'], PATHINFO_EXTENSION);
+                array_push($images,array(
+                    "path" => '/soporte/image/' . $file['hash'] .".". $ext,
+                    "name" => $file['nombre']
+                ));
+            }
+        }
+        else{
+            $files = $model->where('respuesta_id', $id)->findAll();
+            foreach ($files as $file) {
+                $ext = pathinfo($file['nombre'], PATHINFO_EXTENSION);
+                array_push($images,array(
+                    "path" => '/soporte/image/' . $file['hash'] .".". $ext,
+                    "name" => $file['nombre']
+                ));
+            }
+        }
+        return $images;
+    }
+
 }

ci4/app/Language/es/Tickets.php

@@ -28,6 +28,8 @@ return [
     'pedidos' => 'Pedidos',
     'facturacion' => 'Facturación',
     'logistica' => 'Logística',
+    'configuracion' => 'Configuración',
+    'general' => 'General',
 
     // estados
     'abierto' => 'Abierto',
@@ -42,6 +44,7 @@ return [
 
     // FIcheros
     'adjuntos' => 'Adjuntar imágenes',
-    'adjuntos_main_text' => 'Arrastra y suelta las imágenes aquí o haz clic para subirlas',
+    'adjuntos_ticket' => 'Imágenes adjuntas',
+    'adjuntos_respuesta' => 'Imágenes adjuntos de la respuesta',
 
 ];

ci4/app/Models/Soporte/TicketModel.php

@@ -12,6 +12,8 @@ class TicketModel extends \App\Models\BaseModel
 
     protected $useTimestamps = true;
 
+    protected $returnType = "App\Entities\Soporte\TicketEntity";
+
     const SORTABLE = [
         0 => "t1.categoria_id",
         1 => "t1.seccion_id",
@@ -75,14 +77,16 @@ class TicketModel extends \App\Models\BaseModel
             ->table($this->table . " t1")
             ->select(
                 "t1.id as id, t1.usuario_id AS usuario_id, CONCAT(t2.first_name, ' ', t2.last_name) AS usuario,
-                t1.user_soporte_id AS user_soporte_id, CONCAT(t2.first_name, ' ', t2.last_name) AS user_soporte,
+                t1.user_soporte_id AS user_soporte_id, CONCAT(t6.first_name, ' ', t6.last_name) AS user_soporte,
-                t1.categoria_id AS categoria_id, t3.keyword AS categoria, t1.seccion_id AS seccion_id, t1.estado_id AS estado_id,
+                t1.categoria_id AS categoria_id, t3.keyword AS categoria, 
+                t1.seccion_id AS seccion_id, t5.keyword AS seccion, 
+                t1.estado_id AS estado_id, t4.keyword AS estado,
                 t1.prioridad AS prioridad, t1.titulo AS titulo, t1.created_at AS created_at
                 "
             );
 
         $builder->join("users t2", "t1.usuario_id = t2.id", "left");
-        $builder->join("users t2", "t1.user_soporte_id = t2.id", "left");
+        $builder->join("users t6", "t1.user_soporte_id = t6.id", "left");
         $builder->join("tickets_categorias t3", "t1.categoria_id = t3.id", "left");
         $builder->join("tickets_estados t4", "t1.estado_id = t4.id", "left");
         $builder->join("tickets_secciones t5", "t1.seccion_id = t5.id", "left");

ci4/app/Models/UserModel.php

@@ -122,6 +122,19 @@ class UserModel extends ShieldUserModel
 
     }
 
+    public function getFullName($id=0){
+        $builder = $this->db
+            ->table("users" . " t1")
+            ->select(
+                "CONCAT(t1.first_name, ' ', t1.last_name) AS name"
+            );
+
+        $builder->where('t1.deleted_at', null);
+        $builder->where('t1.id', $id);
+
+        return $builder->get()->getRow()->name;
+    }
+
     // Método para comprobar si el email ya está registrado
     public function isEmailUnique($email)
     {

ci4/app/Views/themes/vuexy/form/soporte/viewTicketForm.php

@@ -1,21 +1,40 @@
+<?= $this->include("themes/_commonPartialsBs/sweetalert") ?>
 <?= $this->include('themes/_commonPartialsBs/datatables') ?>
 <?= $this->extend('themes/vuexy/main/defaultlayout') ?>
 <?= $this->section('content'); ?>
 
+<!-- Modal -->
+<div class="modal fade" id="imageModal" tabindex="-1" aria-labelledby="imageModalLabel" aria-hidden="true">
+    <div class="modal-dialog modal-lg modal-dialog-centered">
+        <div class="modal-content">
+            <div class="modal-header">
+                <h5 class="modal-title" id="imageModalLabel">Vista Previa</h5>
+                <button type="button" class="btn-close" data-bs-dismiss="modal" aria-label="Cerrar"></button>
+            </div>
+            <div class="modal-body text-center">
+                <img src="" id="modalImage" class="img-fluid rounded">
+            </div>
+        </div>
+    </div>
+</div>
+
 <div class="row">
     <div class="col-12">
         <div class="card">
             <div class="card-header">
-                <h4><?= lang("Tickets.createTicket") ?></h4>
+                <h4><?= $boxTitle ?></h4>
             </div>
             <div class="card-body">
                 <form method="post" class="card-body" action="<?= $formAction ?>" enctype="multipart/form-data">
                     <?= csrf_field(); ?>
-
+                    <?= view("themes/_commonPartialsBs/_alertBoxes") ?>
+                    <?= !empty($validation->getErrors()) ? $validation->listErrors("bootstrap_style") : "" ?>
                     <div class="row">
                         <div class="mb-3 col-9">
                             <label class="form-label"><?= lang("Tickets.asunto") ?></label>
-                            <input type="text" name="titulo" class="form-control" required>
+                            <input type="text" name="titulo" class="form-control"
+                                <?= ($formAction === route_to('updateTicket', $ticket->id))?"readonly":"" ?>
+                                value="<?= old('titulo', $ticket->titulo) ?>">
                         </div>
                     </div>
 
@@ -23,9 +42,11 @@
 
                         <div class="col-3 mb-3">
                             <label class="form-label"><?= lang("Tickets.tipo") ?></label>
-                            <select id="categoria" name="categoria_id" class="form-control select2">
+                            <select id="categoria" name="categoria_id" class="form-control select2"
+                            <?= ($formAction === route_to('updateTicket', $ticket->id) && !auth()->user()->can('tickets.edit'))?"disabled":"" ?>>
                                 <?php foreach ($categorias as $categoria): ?>
-                                    <option value="<?= $categoria['id']; ?>"><?= $categoria['text']; ?></option>
+                                    <option value="<?= $categoria['id']; ?>" <?= $categoria['id'] == $ticket->categoria_id ? ' selected' : '' ?>> <?= $categoria['text']; ?>
+                                    </option>
                                 <?php endforeach; ?>
                             </select>
                         </div>
@@ -33,18 +54,25 @@
 
                         <div class="col-3 mb-3">
                             <label class="form-label"><?= lang("Tickets.seccion") ?></label>
-                            <select id="seccion" name="seccion_id" class="form-control select2">
+                            <select id="seccion" name="seccion_id" class="form-control select2"
+                            <?= ($formAction === route_to('updateTicket', $ticket->id) && !auth()->user()->can('tickets.edit'))?"disabled":"" ?>>
                                 <?php foreach ($secciones as $seccion): ?>
-                                    <option value="<?= $seccion['id']; ?>"><?= $seccion['text']; ?></option>
+                                    <option value="<?= $seccion['id']; ?>" <?= $seccion['id'] == $ticket->seccion_id ? ' selected' : '' ?>><?= $seccion['text']; ?>
+                                    </option>
                                 <?php endforeach; ?>
                             </select>
                         </div>
 
                         <div class="col-3 mb-3">
                             <label class="form-label"><?= lang("Tickets.estado") ?></label>
-                            <select id="estado" name="estado_id" class="form-control select2" disabled>
+                            <?php if ($formAction !== route_to('NewTicket') && auth()->user()->can('tickets.edit')): ?>
+                                <select id="estado" name="estado_id" class="form-control select2">
+                            <?php else: ?>
+                                <select id="estado" name="estado_id" class="form-control select2"  disabled>
+                            <?php endif; ?>
                                 <?php foreach ($estados as $estado): ?>
-                                    <option value="<?= $estado['id']; ?>"><?= $estado['text']; ?></option>
+                                    <option value="<?= $estado['id']; ?>" <?= $estado['id'] == $ticket->estado_id ? ' selected' : '' ?>><?= $estado['text']; ?>
+                                    </option>
                                 <?php endforeach; ?>
                             </select>
                         </div>
@@ -57,15 +85,25 @@
                             <div class="mb-3 col-3">
                                 <label class="form-label"><?= lang('Tickets.prioridad') ?></label>
                                 <select id="prioridad" name="prioridad" class="form-control">
-                                    <option value="alta"><?= lang('Tickets.alta') ?></option>
+                                    <option value="baja" <?= $ticket->prioridad == 'baja' ? ' selected' : '' ?>>
-                                    <option value="media" selected><?= lang('Tickets.media') ?></option>
+                                        <?= lang('Tickets.alta') ?>
-                                    <option value="baja"><?= lang('Tickets.baja') ?></option>
+                                    </option>
+                                    <option value="media" <?= $ticket->prioridad == 'media' ? ' selected' : '' ?>>
+                                        <?= lang('Tickets.media') ?>
+                                    </option>
+                                    <option value="alta" <?= $ticket->prioridad == 'alta' ? ' selected' : '' ?>>
+                                        <?= lang('Tickets.baja') ?>
+                                    </option>
                                 </select>
                             </div>
 
                             <div class="mb-3 col-3">
                                 <label class="form-label"><?= lang('Tickets.asignarTo') ?></label>
                                 <select id="supportUser" name="supportUser" class="form-control">
+                                    <?php foreach ($supportUsers as $supportUser): ?>
+                                        <option value="<?= $supportUser['id']; ?>" <?= $supportUser['id'] == $ticket->user_soporte_id ? ' selected' : '' ?>><?= $supportUser['name']; ?>
+                                        </option>
+                                    <?php endforeach; ?>
                                 </select>
                             </div>
 
@@ -75,63 +113,51 @@
 
                     <div class="mb-3">
                         <label class="form-label"><?= lang("Tickets.descripcion") ?></label>
-                        <textarea id="descripcion" name="descripcion" class="form-control" rows="4" required></textarea>
+                        <textarea id="descripcion" name="descripcion" class="form-control"
+                            <?= ($formAction === route_to('updateTicket', $ticket->id))?"readonly":"" ?>
+                            rows="4"><?= old('descripcion', $ticket->descripcion) ?></textarea>
                     </div>
 
                     <?php if ($formAction === route_to('NewTicket')): ?>
 
+                        <h4><?= lang("Tickets.adjuntos") ?></h4>
                         <div class="row">
                             <div class="mb-3">
-                                <label for="filesInput" class="form-label"><?=lang("Tickets.adjuntos")?></label>
+                                <label for="filesInput" class="form-label"><?= lang("Tickets.adjuntos") ?></label>
-                                <input name="files[]" class="form-control" type="file" id="filesInput" multiple accept="image/*">
+                                <input name="files[]" class="form-control" type="file" id="filesInput" multiple
+                                    accept="image/*">
                             </div>
                         </div>
 
-                    <?php else: /*?>
+                    <?php else: ?>
-              <div id="carouselInput" class="carousel slide" data-bs-ride="carousel">
+                        <h4><?= lang("Tickets.adjuntos_ticket") ?></h4>
-                  <div class="carousel-inner">
+                        <div class="container">
-                      <div class="carousel-item active">
+                            <?php foreach ($imagesTicket as $image): ?>
-                          <a href="ruta-imagen-1.jpg" data-bs-toggle="lightbox">
+                                <div class="row">
-                              <img src="ruta-imagen-1.jpg" class="d-block w-100" alt="Imagen 1">
+                                    <div class="col-md-3 mb-3">
-                          </a>
+                                        <img src="<?= esc($image['path']) ?>" class="img-thumbnail img-fluid gallery-img"
-                      </div>
+                                            data-bs-toggle="modal" data-bs-target="#imageModal" data-src="<?= esc($image['path']) ?>"
-                      <div class="carousel-item">
+                                            style="cursor:pointer;">
-                          <a href="ruta-imagen-2.jpg" data-bs-toggle="lightbox">
+                                    </div>
-                              <img src="ruta-imagen-2.jpg" class="d-block w-100" alt="Imagen 2">
+                                </div>
-                          </a>
+                            <?php endforeach; ?>
-                      </div>
+                        </div>
-                      <div class="carousel-item">
-                          <a href="ruta-imagen-3.jpg" data-bs-toggle="lightbox">
-                              <img src="ruta-imagen-3.jpg" class="d-block w-100" alt="Imagen 3">
-                          </a>
-                      </div>
-                  </div>
 
-                  <!-- Controles del carrusel -->
+                    <?php endif; ?>
-                  <button class="carousel-control-prev" type="button" data-bs-target="#carouselExample"
-                      data-bs-slide="prev">
-                      <span class="carousel-control-prev-icon" aria-hidden="true"></span>
-                  </button>
-                  <button class="carousel-control-next" type="button" data-bs-target="#carouselExample"
-                      data-bs-slide="next">
-                      <span class="carousel-control-next-icon" aria-hidden="true"></span>
-                  </button>
-              </div>
 
-              <!-- Lightbox (usando Bootstrap Modal) -->
+                    <div class="pt-4">
-              <div id="lightboxModal" class="modal fade" tabindex="-1">
+                        <?php if ($formAction === route_to('NewTicket') || 
-                  <div class="modal-dialog modal-dialog-centered">
+                            ($formAction === route_to('updateTicket', $ticket->id) && auth()->user()->can('tickets.edit'))): ?>
-                      <div class="modal-content">
+                            <input
-                          <div class="modal-body">
+                                    type="submit"
-                              <img id="lightboxImage" src="" class="img-fluid">
+                                    class="btn btn-primary float-start me-sm-3 me-1"
-                          </div>
+                                    name="save"
-                      </div>
+                                    value="<?= lang("Basic.global.Save") ?>"
-                  </div>
+                            />
-              </div>
+                        <?php endif; ?>
+                        <?= anchor(route_to("TicketIndex"), lang("Basic.global.back"), ["class" => "btn btn-secondary"]) ?>
 
-          <?php */ endif; ?>
+                    </div>
-
-                    <button type="submit" class="btn btn-primary"><?= lang("Tickets.createTicket") ?></button>
                 </form>
             </div>
         </div>

ci4/app/Views/themes/vuexy/form/soporte/viewTicketList.php

@@ -13,7 +13,7 @@
             <div class="card-body">
                 <?= view('themes/_commonPartialsBs/_alertBoxes'); ?>
 
-                <table id="tableOfTieckets" class="table table-striped table-hover using-exportable-data-table"
+                <table id="tableOfTickets" class="table table-striped table-hover using-exportable-data-table"
                     style="width: 100%;">
                     <thead>
                         <tr>
@@ -21,10 +21,10 @@
                             <th><?= lang('Tickets.tipo') ?></th>
                             <th><?= lang('Tickets.seccion') ?></th>
                             <th><?= lang('Tickets.estado') ?></th>
-                            <th><?= lang('Tickets.prioridad') ?></th>
+                            <th style="display: none;"><?= lang('Tickets.prioridad') ?></th>
                             <th><?= lang('Tickets.asunto') ?></th>
-                            <th><?= lang('Tickets.usuario') ?></th>
+                            <th style="display: none;"><?= lang('Tickets.usuario') ?></th>
-                            <th><?= lang('Tickets.asignarTo') ?></th>
+                            <th style="display: none;"><?= lang('Tickets.asignarTo') ?></th>
                             <th><?= lang('Tickets.fechaCreacion') ?></th>
                             <th class="text-nowrap"><?= lang('Basic.global.Action') ?></th>
                         </tr>
@@ -49,6 +49,11 @@
 
 
 <?= $this->section('additionalExternalJs') ?>
+
+<script>
+    window.userType = <?= $userType ?>;
+</script>
+
 <script
     src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/dataTables.buttons.min.js") ?>"></script>
 <script
@@ -59,6 +64,7 @@
 <script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/pdfmake/pdfmake.min.js") ?>"
     crossorigin="anonymous" referrerpolicy="no-referrer"></script>
 <script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/pdfmake/vfs_fonts.js") ?>"></script>
+<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/buttons.colVis.min.js") ?>"></script>
 
 <script type="module" src="<?= site_url('assets/js/safekat/pages/soporte/tickets.js') ?>"></script>
 <?= $this->endSection() ?>

httpdocs/assets/js/safekat/pages/soporte/tickets.js

@@ -1,20 +1,6 @@
 import Table from '../../components/table.js';
 import Ajax from '../../components/ajax.js';
 
-/*$(function () {
-
-    
-
-/*
-    document.querySelectorAll('[data-bs-toggle="lightbox"]').forEach(anchor => {
-        anchor.addEventListener('click', function (event) {
-            event.preventDefault();
-            const imgSrc = this.getAttribute('href');
-            document.getElementById('lightboxImage').src = imgSrc;
-            new bootstrap.Modal(document.getElementById('lightboxModal')).show();
-        });
-    });
-});*/
 
 
 class Ticket {
@@ -38,6 +24,12 @@ class Ticket {
 
         if(this.action == "edit") {          
 
+            $('.gallery-img').on('click', function() {
+                let imageUrl = $(this).data('src'); // Obtiene la URL de la imagen
+                $('#modalImage').attr('src', imageUrl); // Cambia la imagen en el modal
+                $('#imageModal').modal('show'); // Muestra el modal
+            });
+            
         }
         else if (this.action == "list") {
             this.#initDatatable();
@@ -51,16 +43,44 @@ class Ticket {
         const actions = ['view'];
         const columns = [
             { 'data': 'id' },
-            { 'data': 'categoria_id' },
+            { 'data': 'categoria_id', 
-            { 'data': 'seccion_id' },
+                render: function (data, type, row) {
-            { 'data': 'estado_id' },
+                    return window.language.Tickets[row.categoria];
-            { 'data': 'prioridad' },
+                }
+             },
+            { 'data': 'seccion_id' ,
+                render: function (data, type, row) {
+                    return window.language.Tickets[row.seccion];
+                }
+            },
+            { 'data': 'estado_id' ,
+                render: function (data, type, row) {
+                    return window.language.Tickets[row.estado];
+                }
+            },
+            { 'data': 'prioridad' ,
+                render: function (data, type, row) {
+                    return window.language.Tickets[data];
+                },
+                visible: false,
+            },
             { 'data': 'titulo' },
-            { 'data': 'usuario_id' },
+            { 'data': 'usuario_id' ,
-            { 'data': 'user_soporte_id' },
+                render: function (data, type, row) {
+                    return row.usuario;
+                },
+                visible: false,
+            },
+            { 'data': 'user_soporte_id',
+                render: function (data, type, row) {
+                    return row.user_soporte;
+                },
+                visible: false,
+             },
             { 'data': 'created_at' },
         ];
 
+
         this.table = new Table(
             $('#tableOfTickets'),
             'tickets',
@@ -68,15 +88,29 @@ class Ticket {
             columns,
         );
 
+        
         this.table.init({
             actions: actions,
             buttonsExport: true,
         });
 
+        this.table.table.on('init.dt', function () {
+            self.table.table.page.len(50).draw();
+            if(window.userType==1){
 
-        this.tableTarifas.table.on('init.dt', function () {
+                self.table.table.column(4).visible(true);
-            self.tableTarifas.table.page.len(50).draw();
+                self.table.table.column(6).visible(true);
+                self.table.table.column(7).visible(true);
+
+                self.table.table.column(4).header().style.display = 'table-cell';
+                self.table.table.column(6).header().style.display = 'table-cell';
+                self.table.table.column(7).header().style.display = 'table-cell';
+            }
         });
+
+        this.table.setEditCallback(function(id){
+            window.location.href = '/soporte/edit/' + id;
+        })
     }
 }