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empezada la estructura de tickets

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This commit is contained in:
Jaime Jimenez
2025-02-14 12:14:23 +01:00
parent eea415fb47
commit b3cc82636d
11 changed files with 450 additions and 0 deletions
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80
ci4/app/Database/Migrations/2025-02-14-114500_create_tickets_system.php Normal file
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<?php
namespace App\Database\Migrations;
use CodeIgniter\Database\Migration;
class CreateTicketsSystem extends Migration
{
public function up()
{
// Tabla de Categorías
$this->forge->addField([
'id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true, 'auto_increment' => true],
'nombre' => ['type' => 'VARCHAR', 'constraint' => 100, 'unique' => true],
]);
$this->forge->addPrimaryKey('id');
$this->forge->createTable('categorias');
// Tabla de Estados
$this->forge->addField([
'id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true, 'auto_increment' => true],
'nombre' => ['type' => 'VARCHAR', 'constraint' => 100, 'unique' => true],
]);
$this->forge->addPrimaryKey('id');
$this->forge->createTable('estados');
// Tabla de Tickets
$this->forge->addField([
'id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true, 'auto_increment' => true],
'usuario_id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true],
'categoria_id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true],
'estado_id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true],
'prioridad' => ['type' => 'ENUM', 'constraint' => ['alta', 'media', 'baja'], 'default' => 'media'],
'titulo' => ['type' => 'VARCHAR', 'constraint' => 255],
'descripcion' => ['type' => 'TEXT'],
'created_at' => ['type' => 'DATETIME', 'null' => true],
'updated_at' => ['type' => 'DATETIME', 'null' => true],
]);
$this->forge->addPrimaryKey('id');
$this->forge->addForeignKey('usuario_id', 'users', 'id', 'CASCADE', 'CASCADE');
$this->forge->addForeignKey('categoria_id', 'categorias', 'id', 'CASCADE', 'CASCADE');
$this->forge->addForeignKey('estado_id', 'estados', 'id', 'CASCADE', 'CASCADE');
$this->forge->createTable('tickets');
// Tabla de Respuestas
$this->forge->addField([
'id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true, 'auto_increment' => true],
'ticket_id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true],
'usuario_id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true],
'mensaje' => ['type' => 'TEXT'],
'created_at' => ['type' => 'DATETIME', 'null' => true],
]);
$this->forge->addPrimaryKey('id');
$this->forge->addForeignKey('ticket_id', 'tickets', 'id', 'CASCADE', 'CASCADE');
$this->forge->addForeignKey('usuario_id', 'users', 'id', 'CASCADE', 'CASCADE');
$this->forge->createTable('respuestas');
// Tabla de Adjuntos
$this->forge->addField([
'id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true, 'auto_increment' => true],
'ticket_id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true, 'null' => true],
'respuesta_id' => ['type' => 'INT', 'constraint' => 11, 'unsigned' => true, 'null' => true],
'archivo' => ['type' => 'VARCHAR', 'constraint' => 255],
'created_at' => ['type' => 'DATETIME', 'null' => true],
]);
$this->forge->addPrimaryKey('id');
$this->forge->addForeignKey('ticket_id', 'tickets', 'id', 'CASCADE', 'CASCADE');
$this->forge->addForeignKey('respuesta_id', 'respuestas', 'id', 'CASCADE', 'CASCADE');
$this->forge->createTable('adjuntos');
}
public function down()
{
$this->forge->dropTable('adjuntos');
$this->forge->dropTable('respuestas');
$this->forge->dropTable('tickets');
$this->forge->dropTable('categorias');
$this->forge->dropTable('estados');
}
}