jjimenez/safekat
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This commit is contained in:
Jaime Jiménez
2025-02-19 21:35:55 +01:00
parent fea409b5ad
commit b6decf8657
6 changed files with 195 additions and 121 deletions
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49
ci4/app/Models/Soporte/TicketModel.php
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@ -8,7 +8,7 @@ class TicketModel extends \App\Models\BaseModel
protected $table = 'tickets';
protected $primaryKey = 'id';
protected $allowedFields = ['usuario_id', 'user_soporte_id', 'seccion_id' ,'categoria_id', 'estado_id', 'prioridad', 'titulo', 'descripcion', 'created_at', 'updated_at'];
protected $allowedFields = ['usuario_id', 'user_soporte_id', 'seccion_id', 'categoria_id', 'estado_id', 'prioridad', 'titulo', 'descripcion', 'created_at', 'updated_at'];
protected $useTimestamps = true;
@ -29,8 +29,8 @@ class TicketModel extends \App\Models\BaseModel
public function getEstados()
{
$values = $this->db->table('tickets_estados')->get()->getResultArray();
for($i = 0; $i < count($values); $i++){
for ($i = 0; $i < count($values); $i++) {
$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
}
@ -40,8 +40,8 @@ class TicketModel extends \App\Models\BaseModel
public function getCategorias()
{
$values = $this->db->table('tickets_categorias')->get()->getResultArray();
for($i = 0; $i < count($values); $i++){
for ($i = 0; $i < count($values); $i++) {
$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
}
@ -52,7 +52,7 @@ class TicketModel extends \App\Models\BaseModel
{
$values = $this->db->table('tickets_secciones')->get()->getResultArray();
for($i = 0; $i < count($values); $i++){
for ($i = 0; $i < count($values); $i++) {
$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
}
@ -100,13 +100,44 @@ class TicketModel extends \App\Models\BaseModel
else {
$builder->groupStart();
foreach ($search as $col_search) {
if ($col_search[0] > 0 && $col_search[0] < 4)
$builder->where(self::SORTABLE[$col_search[0]], $col_search[2]);
if ($col_search[1] == "seccion_id") {
$id = $this->getIdFromKeyword("tickets_secciones", $col_search[2]);
$builder->where("t1." . $col_search[1], $id);
} else if ($col_search[1] == "categoria_id") {
$id = $this->getIdFromKeyword("tickets_categorias", $col_search[2]);
$builder->where("t1." . $col_search[1], $id);
} else if ($col_search[1] == "estado_id") {
$id = $this->getIdFromKeyword("tickets_estados", $col_search[2]);
$builder->where("t1." . $col_search[1], $id);
} else if ($col_search[1] == "prioridad") {
$builder->where("t1." . $col_search[1], $col_search[2]);
} else if ($col_search[1] == "created_at") {
$dates = explode(" ", $col_search[2]);
$builder->where("t1." . $col_search[1] . ">=", $dates[0]);
$builder->where("t1." . $col_search[1] . "<=", $dates[1]);
} else if ($col_search[1] == "usuario_id") {
$builder->like("t2.first_name", $col_search[2]);
$builder->orLike("t2.last_name", $col_search[2]);
} else if ($col_search[1] == "user_soporte_id") {
$builder->like("t6.first_name", $col_search[2]);
$builder->orLike("t6.last_name", $col_search[2]);
}
else
$builder->like(self::SORTABLE[$col_search[0]], $col_search[2]);
$builder->like("t1." . $col_search[1], $col_search[2]);
}
$builder->groupEnd();
return $builder;
}
}
private function getIdFromKeyword($table, $keyword)
{
$subquery = $this->db->table($table)
->select('id')
->where('keyword', $keyword)
->get()
->getRow();
return $subquery->id;
}
}