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https://git.imnavajas.es/jjimenez/safekat.git
synced 2025-07-25 22:52:08 +00:00
terminado
This commit is contained in:
@ -48,7 +48,7 @@ class Email extends BaseConfig
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/**
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/**
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* SMTP Timeout (in seconds)
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* SMTP Timeout (in seconds)
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*/
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*/
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public int $SMTPTimeout = 5;
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public int $SMTPTimeout = 15;
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/**
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/**
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* Enable persistent SMTP connections
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* Enable persistent SMTP connections
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@ -58,14 +58,14 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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return view(static::$viewPath . 'viewTicketList', $viewData);
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return view(static::$viewPath . 'viewTicketList', $viewData);
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}
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}
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private function sendMail($subject,$body,$recipient)
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private function sendMail($subject, $body, $recipient)
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{
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{
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$settings_model = new SettingsModel();
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$settings_model = new SettingsModel();
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$config = $settings_model->first()->toArray();
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$config = $settings_model->first()->toArray();
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$gateway = $config['email_gateway'];
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$gateway = $config['email_gateway'];
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$body = html_entity_decode($body);
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$body = html_entity_decode($body);
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if($gateway == 'smtp'){
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if ($gateway == 'smtp') {
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try {
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try {
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//https://codeigniter.com/user_guide/libraries/email.html
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//https://codeigniter.com/user_guide/libraries/email.html
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$email = \Config\Services::email();
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$email = \Config\Services::email();
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@ -74,23 +74,22 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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$config['SMTPUser'] = $config['email_address'];
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$config['SMTPUser'] = $config['email_address'];
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$config['SMTPPass'] = $config['email_pass'];
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$config['SMTPPass'] = $config['email_pass'];
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$config['SMTPPort'] = intval($config['email_port']);
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$config['SMTPPort'] = intval($config['email_port']);
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$config['SMTPCrypto'] = $config['email_cert']=='none'?'':$config['email_cert'];
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$config['SMTPCrypto'] = $config['email_cert'] == 'none' ? '' : $config['email_cert'];
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$config['SMTPTimeout'] = 15;
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$config['SMTPTimeout'] = 15;
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$config['mailType'] = 'html';
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$config['mailType'] = 'html';
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$config['wordWrap'] = true;
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$config['wordWrap'] = true;
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$email->initialize($config);
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$email->initialize($config);
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$email->setFrom($config['email_address'], $config['email_name']);
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$email->setFrom($config['email_address'], $config['email_name']);
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$email->setTo($recipient);
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$email->setTo($recipient);
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$email->setSubject($subject);
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$email->setSubject($subject);
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$email->setMessage($body);
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$email->setMessage($body);
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if (!$email->send())
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if (!$email->send()) {
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{
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return false;
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return false;
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}else{
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} else {
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return true;
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return true;
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}
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}
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} catch (\Exception $ex) {
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} catch (\Exception $ex) {
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@ -105,7 +104,7 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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//checkPermission('tickets.create', $this->indexRoute);
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//checkPermission('tickets.create', $this->indexRoute);
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if ($this->request->getPost()) :
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if ($this->request->getPost()):
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$nullIfEmpty = false; // !(phpversion() >= '8.1');
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$nullIfEmpty = false; // !(phpversion() >= '8.1');
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@ -118,10 +117,10 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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$sanitizedData = $this->sanitized($postData, $nullIfEmpty);
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$sanitizedData = $this->sanitized($postData, $nullIfEmpty);
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$noException = true;
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$noException = true;
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if ($successfulResult = $this->canValidate()) : // if ($successfulResult = $this->validate($this->formValidationRules) ) :
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if ($successfulResult = $this->canValidate()): // if ($successfulResult = $this->validate($this->formValidationRules) ) :
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if ($this->canValidate()) :
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if ($this->canValidate()):
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try {
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try {
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$successfulResult = $this->model->skipValidation(true)->save($sanitizedData);
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$successfulResult = $this->model->skipValidation(true)->save($sanitizedData);
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} catch (\Exception $e) {
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} catch (\Exception $e) {
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@ -135,7 +134,7 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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$thenRedirect = true; // Change this to false if you want your user to stay on the form after submission
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$thenRedirect = true; // Change this to false if you want your user to stay on the form after submission
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endif;
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endif;
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if ($noException && $successfulResult) :
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if ($noException && $successfulResult):
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$id = $this->model->db->insertID();
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$id = $this->model->db->insertID();
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@ -145,10 +144,10 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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$userModel = new \App\Models\UserModel();
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$userModel = new \App\Models\UserModel();
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$this->sendMail(lang('Tickets.newTicket'), lang('Tickets.newTicketBody') . base_url(route_to('editTicket', $id)), $userModel->find($sanitizedData['supportUser'])->email);
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$this->sendMail(lang('Tickets.newTicket'), lang('Tickets.newTicketBody') . base_url(route_to('editTicket', $id)), $userModel->find($sanitizedData['user_soporte_id'])->email);
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if ($thenRedirect) :
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if ($thenRedirect):
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if (!empty($this->indexRoute)) :
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if (!empty($this->indexRoute)):
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return redirect()->to(route_to($this->indexRoute))->with('successMessage', $message);
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return redirect()->to(route_to($this->indexRoute))->with('successMessage', $message);
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else:
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else:
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return $this->redirect2listView('successMessage', $message);
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return $this->redirect2listView('successMessage', $message);
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@ -181,51 +180,63 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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{
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{
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$modelRespuesta = new \App\Models\Soporte\TicketRespuestaModel();
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$modelRespuesta = new \App\Models\Soporte\TicketRespuestaModel();
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if ($requestedId == null) :
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if ($requestedId == null):
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return $this->redirect2listView();
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return $this->redirect2listView();
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endif;
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endif;
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$id = filter_var($requestedId, FILTER_SANITIZE_URL);
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$id = filter_var($requestedId, FILTER_SANITIZE_URL);
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$ticket = $this->model->find($id);
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$ticket = $this->model->find($id);
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if ($ticket == false) :
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if ($ticket == false):
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$message = lang('Basic.global.notFoundWithIdErr', [mb_strtolower(lang('Tickets.ticket')), $id]);
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$message = lang('Basic.global.notFoundWithIdErr', [mb_strtolower(lang('Tickets.ticket')), $id]);
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return $this->redirect2listView('errorMessage', $message);
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return $this->redirect2listView('errorMessage', $message);
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endif;
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endif;
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if(!auth()->user()->can('Tickets.edit') && auth()->user()->id != $ticket->usuario_id){
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if (!auth()->user()->can('Tickets.edit') && auth()->user()->id != $ticket->usuario_id) {
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return redirect()->to(route_to('TicketIndex'))->with('errorMessage', lang('Basic.global.noPermission'));
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return redirect()->to(route_to('TicketIndex'))->with('errorMessage', lang('Basic.global.noPermission'));
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}
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}
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if ($this->request->getPost()) :
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if ($this->request->getPost()):
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$oldUserSupport = $ticket->user_soporte_id;
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$oldState = $ticket->estado_id;
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$postData = $this->request->getPost();
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$postData = $this->request->getPost();
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$sanitizedData = $this->sanitized($postData, false);
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$sanitizedData = $this->sanitized($postData, false);
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$noException = true;
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$noException = true;
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if ($successfulResult = $this->canValidate()) : // if ($successfulResult = $this->validate($this->formValidationRules) ) :
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if ($successfulResult = $this->canValidate()): // if ($successfulResult = $this->validate($this->formValidationRules) ) :
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if ($this->canValidate()) :
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if ($this->canValidate()):
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try {
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try {
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$successfulResult = $this->model->skipValidation(true)->update($id, $sanitizedData);
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$successfulResult = $this->model->skipValidation(true)->update($id, $sanitizedData);
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$this->saveImages($id, $this->request->getFiles());
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$this->saveImages($id, $this->request->getFiles());
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if(auth()->user()->can('Tickets.edit')){
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if (auth()->user()->can('Tickets.edit')) {
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$respuesta = $modelRespuesta->where('ticket_id', $id)->first();
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$respuesta = $modelRespuesta->where('ticket_id', $id)->first();
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if($respuesta == null){
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if ($respuesta == null) {
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$modelRespuesta->insert([
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$modelRespuesta->insert([
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'ticket_id' => $id,
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'ticket_id' => $id,
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'usuario_id' => auth()->user()->id,
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'usuario_id' => auth()->user()->id,
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'mensaje' => $sanitizedData['respuesta_mensaje']
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'mensaje' => $sanitizedData['respuesta_mensaje']
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]);
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]);
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}else{
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} else {
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$modelRespuesta->update($respuesta->id, [
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$modelRespuesta->update($respuesta->id, [
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'mensaje' => $sanitizedData['respuesta_mensaje'],
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'mensaje' => $sanitizedData['respuesta_mensaje'],
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'usuario_id' => auth()->user()->id,
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'usuario_id' => auth()->user()->id,
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]);
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]);
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}
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}
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// envio de correos
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$userModel = new \App\Models\UserModel();
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if ($oldUserSupport != $sanitizedData['supportUser']) {
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$this->sendMail(lang('Tickets.asgignToChanged'), lang('Tickets.asgignToChangedBody') . base_url(route_to('editTicket', $id)), $userModel->find($sanitizedData['supportUser'])->email);
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}
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if ($oldState != $sanitizedData['estado_id']) {
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$this->sendMail(lang('Tickets.stateChange'), lang('Tickets.stateChangeBody') . base_url(route_to('editTicket', $id)), $userModel->find($ticket->usuario_id)->email);
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}
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}
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}
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} catch (\Exception $e) {
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} catch (\Exception $e) {
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@ -242,12 +253,12 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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$thenRedirect = false;
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$thenRedirect = false;
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endif;
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endif;
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if ($noException && $successfulResult) :
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if ($noException && $successfulResult):
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$id = $ticket->id ?? $id;
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$id = $ticket->id ?? $id;
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$message = lang('Basic.global.updateSuccess', [lang('Basic.global.record')]) . '.';
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$message = lang('Basic.global.updateSuccess', [lang('Basic.global.record')]) . '.';
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if ($thenRedirect) :
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if ($thenRedirect):
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if (!empty($this->indexRoute)) :
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if (!empty($this->indexRoute)):
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return redirect()->to(route_to($this->indexRoute))->with('successMessage', $message);
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return redirect()->to(route_to($this->indexRoute))->with('successMessage', $message);
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else:
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else:
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return $this->redirect2listView('successMessage', $message);
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return $this->redirect2listView('successMessage', $message);
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@ -295,9 +306,9 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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$searchValues = get_filter_datatables_columns($reqData);
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$searchValues = get_filter_datatables_columns($reqData);
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if(auth()->user()->can('tickets.edit')){
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if (auth()->user()->can('tickets.edit')) {
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$user_id = null;
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$user_id = null;
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}else{
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} else {
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$user_id = auth()->user()->id;
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$user_id = auth()->user()->id;
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}
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}
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@ -359,9 +370,9 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
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// Guardar en la base de datos
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// Guardar en la base de datos
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$fileModel->insert([
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$fileModel->insert([
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'nombre' => $originalName,
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'nombre' => $originalName,
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'ticket_id' => $ticket_id,
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'ticket_id' => $ticket_id,
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'hash' => $fileHash,
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'hash' => $fileHash,
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'path' => 'uploads/tickets/' . $newFileName
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'path' => 'uploads/tickets/' . $newFileName
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]);
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]);
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}
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}
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}
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}
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@ -49,5 +49,9 @@ return [
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// Mail
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// Mail
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'newTicket' => 'Nuevo Ticket en ERP Safekat',
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'newTicket' => 'Nuevo Ticket en ERP Safekat',
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'stateChange' => 'Cambio de estado en ticket en ERP Safekat',
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'asgignToChanged' => 'Asignado ticket en ERP Safekat',
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'newTicketBody' => '<p>Se ha creado un nuevo ticket en el sistema de soporte de Safekat ERP. <br><br>Puede verlo en el siguiente enlace:</p>',
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'newTicketBody' => '<p>Se ha creado un nuevo ticket en el sistema de soporte de Safekat ERP. <br><br>Puede verlo en el siguiente enlace:</p>',
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'stateChangeBody' => '<p>El estado de un ticket en el sistema de soporte de Safekat ERP ha cambiado. <br><br>Puede verlo en el siguiente enlace:</p>',
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'asgignToChangedBody' => '<p>Se le ha asignado un ticket en el sistema de soporte de Safekat ERP. <br><br>Puede verlo en el siguiente enlace:</p>',
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];
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];
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@ -8,7 +8,7 @@ class TicketModel extends \App\Models\BaseModel
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|
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protected $table = 'tickets';
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protected $table = 'tickets';
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protected $primaryKey = 'id';
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protected $primaryKey = 'id';
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protected $allowedFields = ['usuario_id', 'user_soporte_id', 'seccion_id' ,'categoria_id', 'estado_id', 'prioridad', 'titulo', 'descripcion', 'created_at', 'updated_at'];
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protected $allowedFields = ['usuario_id', 'user_soporte_id', 'seccion_id', 'categoria_id', 'estado_id', 'prioridad', 'titulo', 'descripcion', 'created_at', 'updated_at'];
|
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|
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protected $useTimestamps = true;
|
protected $useTimestamps = true;
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|
|
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@ -29,8 +29,8 @@ class TicketModel extends \App\Models\BaseModel
|
|||||||
public function getEstados()
|
public function getEstados()
|
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{
|
{
|
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$values = $this->db->table('tickets_estados')->get()->getResultArray();
|
$values = $this->db->table('tickets_estados')->get()->getResultArray();
|
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|
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for($i = 0; $i < count($values); $i++){
|
for ($i = 0; $i < count($values); $i++) {
|
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$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
|
$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
|
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}
|
}
|
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|
|
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@ -40,8 +40,8 @@ class TicketModel extends \App\Models\BaseModel
|
|||||||
public function getCategorias()
|
public function getCategorias()
|
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{
|
{
|
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$values = $this->db->table('tickets_categorias')->get()->getResultArray();
|
$values = $this->db->table('tickets_categorias')->get()->getResultArray();
|
||||||
|
|
||||||
for($i = 0; $i < count($values); $i++){
|
for ($i = 0; $i < count($values); $i++) {
|
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$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
|
$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
|
||||||
}
|
}
|
||||||
|
|
||||||
@ -52,7 +52,7 @@ class TicketModel extends \App\Models\BaseModel
|
|||||||
{
|
{
|
||||||
$values = $this->db->table('tickets_secciones')->get()->getResultArray();
|
$values = $this->db->table('tickets_secciones')->get()->getResultArray();
|
||||||
|
|
||||||
for($i = 0; $i < count($values); $i++){
|
for ($i = 0; $i < count($values); $i++) {
|
||||||
$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
|
$values[$i]['text'] = lang("Tickets." . $values[$i]['keyword']);
|
||||||
}
|
}
|
||||||
|
|
||||||
@ -100,13 +100,44 @@ class TicketModel extends \App\Models\BaseModel
|
|||||||
else {
|
else {
|
||||||
$builder->groupStart();
|
$builder->groupStart();
|
||||||
foreach ($search as $col_search) {
|
foreach ($search as $col_search) {
|
||||||
if ($col_search[0] > 0 && $col_search[0] < 4)
|
if ($col_search[1] == "seccion_id") {
|
||||||
$builder->where(self::SORTABLE[$col_search[0]], $col_search[2]);
|
$id = $this->getIdFromKeyword("tickets_secciones", $col_search[2]);
|
||||||
|
$builder->where("t1." . $col_search[1], $id);
|
||||||
|
} else if ($col_search[1] == "categoria_id") {
|
||||||
|
$id = $this->getIdFromKeyword("tickets_categorias", $col_search[2]);
|
||||||
|
$builder->where("t1." . $col_search[1], $id);
|
||||||
|
} else if ($col_search[1] == "estado_id") {
|
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|
$id = $this->getIdFromKeyword("tickets_estados", $col_search[2]);
|
||||||
|
$builder->where("t1." . $col_search[1], $id);
|
||||||
|
} else if ($col_search[1] == "prioridad") {
|
||||||
|
$builder->where("t1." . $col_search[1], $col_search[2]);
|
||||||
|
} else if ($col_search[1] == "created_at") {
|
||||||
|
$dates = explode(" ", $col_search[2]);
|
||||||
|
$builder->where("t1." . $col_search[1] . ">=", $dates[0]);
|
||||||
|
$builder->where("t1." . $col_search[1] . "<=", $dates[1]);
|
||||||
|
} else if ($col_search[1] == "usuario_id") {
|
||||||
|
$builder->like("t2.first_name", $col_search[2]);
|
||||||
|
$builder->orLike("t2.last_name", $col_search[2]);
|
||||||
|
} else if ($col_search[1] == "user_soporte_id") {
|
||||||
|
$builder->like("t6.first_name", $col_search[2]);
|
||||||
|
$builder->orLike("t6.last_name", $col_search[2]);
|
||||||
|
}
|
||||||
else
|
else
|
||||||
$builder->like(self::SORTABLE[$col_search[0]], $col_search[2]);
|
$builder->like("t1." . $col_search[1], $col_search[2]);
|
||||||
}
|
}
|
||||||
$builder->groupEnd();
|
$builder->groupEnd();
|
||||||
return $builder;
|
return $builder;
|
||||||
|
|
||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
private function getIdFromKeyword($table, $keyword)
|
||||||
|
{
|
||||||
|
$subquery = $this->db->table($table)
|
||||||
|
->select('id')
|
||||||
|
->where('keyword', $keyword)
|
||||||
|
->get()
|
||||||
|
->getRow();
|
||||||
|
return $subquery->id;
|
||||||
|
}
|
||||||
}
|
}
|
||||||
|
|||||||
@ -21,12 +21,16 @@
|
|||||||
<th><?= lang('Tickets.tipo') ?></th>
|
<th><?= lang('Tickets.tipo') ?></th>
|
||||||
<th><?= lang('Tickets.seccion') ?></th>
|
<th><?= lang('Tickets.seccion') ?></th>
|
||||||
<th><?= lang('Tickets.estado') ?></th>
|
<th><?= lang('Tickets.estado') ?></th>
|
||||||
<th style="display: none;"><?= lang('Tickets.prioridad') ?></th>
|
<?php if ($userType == 1) : ?>
|
||||||
|
<th><?= lang('Tickets.prioridad') ?></th>
|
||||||
|
<?php endif; ?>
|
||||||
<th><?= lang('Tickets.asunto') ?></th>
|
<th><?= lang('Tickets.asunto') ?></th>
|
||||||
<th style="display: none;"><?= lang('Tickets.usuario') ?></th>
|
<?php if ($userType == 1) : ?>
|
||||||
<th style="display: none;"><?= lang('Tickets.asignarTo') ?></th>
|
<th><?= lang('Tickets.usuario') ?></th>
|
||||||
|
<th><?= lang('Tickets.asignarTo') ?></th>
|
||||||
|
<?php endif; ?>
|
||||||
<th><?= lang('Tickets.fechaCreacion') ?></th>
|
<th><?= lang('Tickets.fechaCreacion') ?></th>
|
||||||
<th class="text-nowrap"><?= lang('Basic.global.Action') ?></th>
|
<th class="text-nowrap noFilter"><?= lang('Basic.global.Action') ?></th>
|
||||||
</tr>
|
</tr>
|
||||||
</thead>
|
</thead>
|
||||||
<tbody>
|
<tbody>
|
||||||
@ -45,6 +49,7 @@
|
|||||||
<?= $this->section('css') ?>
|
<?= $this->section('css') ?>
|
||||||
<link rel="stylesheet"
|
<link rel="stylesheet"
|
||||||
href="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/buttons.bootstrap5.min.css") ?>">
|
href="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/buttons.bootstrap5.min.css") ?>">
|
||||||
|
<link rel="stylesheet" href="<?= site_url('themes/vuexy/vendor/libs/bootstrap-daterangepicker/bootstrap-daterangepicker.css') ?>" />
|
||||||
<?= $this->endSection() ?>
|
<?= $this->endSection() ?>
|
||||||
|
|
||||||
|
|
||||||
@ -65,6 +70,7 @@
|
|||||||
crossorigin="anonymous" referrerpolicy="no-referrer"></script>
|
crossorigin="anonymous" referrerpolicy="no-referrer"></script>
|
||||||
<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/pdfmake/vfs_fonts.js") ?>"></script>
|
<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/pdfmake/vfs_fonts.js") ?>"></script>
|
||||||
<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/buttons.colVis.min.js") ?>"></script>
|
<script src="<?= site_url("/themes/vuexy/vendor/libs/datatables-sk/plugins/buttons/buttons.colVis.min.js") ?>"></script>
|
||||||
|
<script src="<?= site_url('themes/vuexy/vendor/libs/bootstrap-daterangepicker/bootstrap-daterangepicker.js') ?>"></script>
|
||||||
|
|
||||||
<script type="module" src="<?= site_url('assets/js/safekat/pages/soporte/tickets.js') ?>"></script>
|
<script type="module" src="<?= site_url('assets/js/safekat/pages/soporte/tickets.js') ?>"></script>
|
||||||
<?= $this->endSection() ?>
|
<?= $this->endSection() ?>
|
||||||
|
|||||||
@ -38,55 +38,81 @@ class Ticket {
|
|||||||
|
|
||||||
#initDatatable() {
|
#initDatatable() {
|
||||||
|
|
||||||
this.#headerSearcher();
|
|
||||||
|
|
||||||
const self = this;
|
const self = this;
|
||||||
|
|
||||||
|
self.#headerSearcher();
|
||||||
|
|
||||||
const actions = ['view'];
|
const actions = ['view'];
|
||||||
const columns = [
|
|
||||||
{ 'data': 'id' },
|
let columns = [];
|
||||||
{
|
if (window.userType == 1) {
|
||||||
'data': 'categoria_id',
|
columns = [
|
||||||
render: function (data, type, row) {
|
{ 'data': 'id' },
|
||||||
return window.language.Tickets[row.categoria];
|
{
|
||||||
}
|
'data': 'categoria_id',
|
||||||
},
|
render: function (data, type, row) {
|
||||||
{
|
return window.language.Tickets[row.categoria];
|
||||||
'data': 'seccion_id',
|
}
|
||||||
render: function (data, type, row) {
|
|
||||||
return window.language.Tickets[row.seccion];
|
|
||||||
}
|
|
||||||
},
|
|
||||||
{
|
|
||||||
'data': 'estado_id',
|
|
||||||
render: function (data, type, row) {
|
|
||||||
return window.language.Tickets[row.estado];
|
|
||||||
}
|
|
||||||
},
|
|
||||||
{
|
|
||||||
'data': 'prioridad',
|
|
||||||
render: function (data, type, row) {
|
|
||||||
return window.language.Tickets[data];
|
|
||||||
},
|
},
|
||||||
visible: false,
|
{
|
||||||
},
|
'data': 'seccion_id',
|
||||||
{ 'data': 'titulo' },
|
render: function (data, type, row) {
|
||||||
{
|
return window.language.Tickets[row.seccion];
|
||||||
'data': 'usuario_id',
|
}
|
||||||
render: function (data, type, row) {
|
|
||||||
return row.usuario;
|
|
||||||
},
|
},
|
||||||
visible: false,
|
{
|
||||||
},
|
'data': 'estado_id',
|
||||||
{
|
render: function (data, type, row) {
|
||||||
'data': 'user_soporte_id',
|
return window.language.Tickets[row.estado];
|
||||||
render: function (data, type, row) {
|
}
|
||||||
return row.user_soporte;
|
|
||||||
},
|
},
|
||||||
visible: false,
|
{
|
||||||
},
|
'data': 'prioridad',
|
||||||
{ 'data': 'created_at' },
|
render: function (data, type, row) {
|
||||||
];
|
return window.language.Tickets[data];
|
||||||
|
},
|
||||||
|
},
|
||||||
|
{ 'data': 'titulo' },
|
||||||
|
{
|
||||||
|
'data': 'usuario_id',
|
||||||
|
render: function (data, type, row) {
|
||||||
|
return row.usuario;
|
||||||
|
},
|
||||||
|
},
|
||||||
|
{
|
||||||
|
'data': 'user_soporte_id',
|
||||||
|
render: function (data, type, row) {
|
||||||
|
return row.user_soporte;
|
||||||
|
},
|
||||||
|
},
|
||||||
|
{ 'data': 'created_at' },
|
||||||
|
];
|
||||||
|
}
|
||||||
|
else {
|
||||||
|
columns = [
|
||||||
|
{ 'data': 'id' },
|
||||||
|
{
|
||||||
|
'data': 'categoria_id',
|
||||||
|
render: function (data, type, row) {
|
||||||
|
return window.language.Tickets[row.categoria];
|
||||||
|
}
|
||||||
|
},
|
||||||
|
{
|
||||||
|
'data': 'seccion_id',
|
||||||
|
render: function (data, type, row) {
|
||||||
|
return window.language.Tickets[row.seccion];
|
||||||
|
}
|
||||||
|
},
|
||||||
|
{
|
||||||
|
'data': 'estado_id',
|
||||||
|
render: function (data, type, row) {
|
||||||
|
return window.language.Tickets[row.estado];
|
||||||
|
}
|
||||||
|
},
|
||||||
|
{ 'data': 'titulo' },
|
||||||
|
{ 'data': 'created_at' },
|
||||||
|
];
|
||||||
|
}
|
||||||
|
|
||||||
|
|
||||||
this.table = new Table(
|
this.table = new Table(
|
||||||
@ -103,17 +129,10 @@ class Ticket {
|
|||||||
});
|
});
|
||||||
|
|
||||||
this.table.table.on('init.dt', function () {
|
this.table.table.on('init.dt', function () {
|
||||||
self.table.table.page.len(50).draw();
|
|
||||||
if (window.userType == 1) {
|
|
||||||
|
|
||||||
self.table.table.column(4).visible(true);
|
self.table.table.page.len(100).draw();
|
||||||
self.table.table.column(6).visible(true);
|
self.table.table.draw();
|
||||||
self.table.table.column(7).visible(true);
|
|
||||||
|
|
||||||
self.table.table.column(4).header().style.display = 'table-cell';
|
|
||||||
self.table.table.column(6).header().style.display = 'table-cell';
|
|
||||||
self.table.table.column(7).header().style.display = 'table-cell';
|
|
||||||
}
|
|
||||||
});
|
});
|
||||||
|
|
||||||
this.table.setEditCallback(function (id) {
|
this.table.setEditCallback(function (id) {
|
||||||
@ -124,11 +143,14 @@ class Ticket {
|
|||||||
#headerSearcher() {
|
#headerSearcher() {
|
||||||
const self = this;
|
const self = this;
|
||||||
|
|
||||||
$('#tableOfTickets thead tr').clone(true).appendTo('#tableOfTickets thead');
|
$('#tableOfTickets thead tr.search-header').remove();
|
||||||
|
let searchRow = $('#tableOfTickets thead tr').first().clone(true);
|
||||||
|
searchRow.addClass('search-header').appendTo('#tableOfTickets thead');
|
||||||
|
|
||||||
$('#tableOfTickets thead tr:eq(1) th').each(function (i) {
|
$('#tableOfTickets thead tr:eq(1) th').each(function (i) {
|
||||||
if (!$(this).hasClass("noFilter")) {
|
if (!$(this).hasClass("noFilter")) {
|
||||||
var title = $(this).text();
|
var title = $(this).text();
|
||||||
if (i == 8) {
|
if (title == window.language.Tickets.fechaCreacion) {
|
||||||
|
|
||||||
$(this).html('<input id="bs-rangepicker-range" type="text" class="form-control " style="min-width:100px;max-width:120px;font-size:0.8rem !important;" />');
|
$(this).html('<input id="bs-rangepicker-range" type="text" class="form-control " style="min-width:100px;max-width:120px;font-size:0.8rem !important;" />');
|
||||||
var bsRangePickerRange = $('#bs-rangepicker-range')
|
var bsRangePickerRange = $('#bs-rangepicker-range')
|
||||||
@ -142,13 +164,13 @@ class Ticket {
|
|||||||
[window.language.datePicker.ultimoMes]: [moment().subtract(1, 'month').startOf('month'), moment().subtract(1, 'month').endOf('month')]
|
[window.language.datePicker.ultimoMes]: [moment().subtract(1, 'month').startOf('month'), moment().subtract(1, 'month').endOf('month')]
|
||||||
},
|
},
|
||||||
opens: 'right',
|
opens: 'right',
|
||||||
language: '<?= config('Basics')->i18n ?>',
|
language: $('html').attr('lang'),
|
||||||
"locale": {
|
"locale": {
|
||||||
"customRangeLabel": "<?= lang('datePicker.personalizar') ?>",
|
"customRangeLabel": window.language.datePicker.personalizar,
|
||||||
"format": "YYYY-MM-DD",
|
"format": "YYYY-MM-DD",
|
||||||
"separator": " ",
|
"separator": " ",
|
||||||
"applyLabel": "<?= lang('datePicker.aplicar') ?>",
|
"applyLabel": window.language.datePicker.aplicar,
|
||||||
"cancelLabel": "<?= lang('datePicker.limpiar') ?>",
|
"cancelLabel": window.language.datePicker.limpiar,
|
||||||
|
|
||||||
},
|
},
|
||||||
"alwaysShowCalendars": true,
|
"alwaysShowCalendars": true,
|
||||||
@ -158,7 +180,7 @@ class Ticket {
|
|||||||
|
|
||||||
bsRangePickerRange.on('apply.daterangepicker', function (ev, picker) {
|
bsRangePickerRange.on('apply.daterangepicker', function (ev, picker) {
|
||||||
$(this).val(picker.startDate.format('YYYY-MM-DD') + ' ' + picker.endDate.format('YYYY-MM-DD'));
|
$(this).val(picker.startDate.format('YYYY-MM-DD') + ' ' + picker.endDate.format('YYYY-MM-DD'));
|
||||||
self.table
|
self.table.table
|
||||||
.column(i)
|
.column(i)
|
||||||
.search(this.value)
|
.search(this.value)
|
||||||
.draw();
|
.draw();
|
||||||
@ -166,14 +188,14 @@ class Ticket {
|
|||||||
|
|
||||||
bsRangePickerRange.on('cancel.daterangepicker', function (ev, picker) {
|
bsRangePickerRange.on('cancel.daterangepicker', function (ev, picker) {
|
||||||
$(this).val('');
|
$(this).val('');
|
||||||
self.table
|
self.table.table
|
||||||
.column(i)
|
.column(i)
|
||||||
.search(this.value)
|
.search(this.value)
|
||||||
.draw();
|
.draw();
|
||||||
});
|
});
|
||||||
|
|
||||||
}
|
}
|
||||||
else if (i == 1) {
|
else if (title == window.language.Tickets.tipo) {
|
||||||
// Agregar un selector en la tercera columna
|
// Agregar un selector en la tercera columna
|
||||||
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
||||||
|
|
||||||
@ -188,11 +210,11 @@ class Ticket {
|
|||||||
var val = $.fn.dataTable.util.escapeRegex(
|
var val = $.fn.dataTable.util.escapeRegex(
|
||||||
$(this).val()
|
$(this).val()
|
||||||
);
|
);
|
||||||
self.table.column(i).search(val).draw();
|
self.table.table.column(i).search(val).draw();
|
||||||
});
|
});
|
||||||
}
|
}
|
||||||
|
|
||||||
else if (i == 2) {
|
else if (title == window.language.Tickets.seccion) {
|
||||||
// Agregar un selector en la tercera columna
|
// Agregar un selector en la tercera columna
|
||||||
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
||||||
|
|
||||||
@ -210,10 +232,10 @@ class Ticket {
|
|||||||
var val = $.fn.dataTable.util.escapeRegex(
|
var val = $.fn.dataTable.util.escapeRegex(
|
||||||
$(this).val()
|
$(this).val()
|
||||||
);
|
);
|
||||||
self.table.column(i).search(val).draw();
|
self.table.table.column(i).search(val).draw();
|
||||||
});
|
});
|
||||||
}
|
}
|
||||||
else if (i == 2) {
|
else if (title == window.language.Tickets.estado) {
|
||||||
// Agregar un selector en la tercera columna
|
// Agregar un selector en la tercera columna
|
||||||
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
||||||
|
|
||||||
@ -223,15 +245,15 @@ class Ticket {
|
|||||||
selectorEstado.append('<option value="abierto">' + window.language.Tickets.abierto + '</option>');
|
selectorEstado.append('<option value="abierto">' + window.language.Tickets.abierto + '</option>');
|
||||||
selectorEstado.append('<option value="en_proceso">' + window.language.Tickets.en_proceso + '</option>');
|
selectorEstado.append('<option value="en_proceso">' + window.language.Tickets.en_proceso + '</option>');
|
||||||
selectorEstado.append('<option value="resuelto">' + window.language.Tickets.resuelto + '</option>');
|
selectorEstado.append('<option value="resuelto">' + window.language.Tickets.resuelto + '</option>');
|
||||||
|
|
||||||
selectorEstado.on('change', function () {
|
selectorEstado.on('change', function () {
|
||||||
var val = $.fn.dataTable.util.escapeRegex(
|
var val = $.fn.dataTable.util.escapeRegex(
|
||||||
$(this).val()
|
$(this).val()
|
||||||
);
|
);
|
||||||
self.table.column(i).search(val).draw();
|
self.table.table.column(i).search(val).draw();
|
||||||
});
|
});
|
||||||
}
|
}
|
||||||
else if (i == 8) {
|
else if (title == window.language.Tickets.prioridad) {
|
||||||
// Agregar un selector en la tercera columna
|
// Agregar un selector en la tercera columna
|
||||||
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
$(this).html('<select class="form-control" style="min-width:100px;max-width:120px;font-size:0.8rem !important;"></select>');
|
||||||
|
|
||||||
@ -241,20 +263,20 @@ class Ticket {
|
|||||||
selectorPrioridad.append('<option value="baja">' + window.language.Tickets.baja + '</option>');
|
selectorPrioridad.append('<option value="baja">' + window.language.Tickets.baja + '</option>');
|
||||||
selectorPrioridad.append('<option value="media">' + window.language.Tickets.media + '</option>');
|
selectorPrioridad.append('<option value="media">' + window.language.Tickets.media + '</option>');
|
||||||
selectorPrioridad.append('<option value="baja">' + window.language.Tickets.alta + '</option>');
|
selectorPrioridad.append('<option value="baja">' + window.language.Tickets.alta + '</option>');
|
||||||
|
|
||||||
selectorPrioridad.on('change', function () {
|
selectorPrioridad.on('change', function () {
|
||||||
var val = $.fn.dataTable.util.escapeRegex(
|
var val = $.fn.dataTable.util.escapeRegex(
|
||||||
$(this).val()
|
$(this).val()
|
||||||
);
|
);
|
||||||
self.table.column(i).search(val).draw();
|
self.table.table.column(i).search(val).draw();
|
||||||
});
|
});
|
||||||
}
|
}
|
||||||
else {
|
else {
|
||||||
$(this).html('<input type="text" class="form-control " style="min-width:100px;max-width:120px;font-size:0.8rem !important;" />');
|
$(this).html('<input type="text" class="form-control " style="min-width:100px;max-width:120px;font-size:0.8rem !important;" />');
|
||||||
|
|
||||||
$('input', this).on('change clear', function () {
|
$('input', this).on('change clear', function () {
|
||||||
if (self.table.column(i).search() !== this.value) {
|
if (self.table.table.column(i).search() !== this.value) {
|
||||||
self.table
|
self.table.table
|
||||||
.column(i)
|
.column(i)
|
||||||
.search(this.value)
|
.search(this.value)
|
||||||
.draw();
|
.draw();
|
||||||
@ -273,7 +295,7 @@ document.addEventListener('DOMContentLoaded', function () {
|
|||||||
|
|
||||||
const locale = document.querySelector('meta[name="locale"]').getAttribute('content');
|
const locale = document.querySelector('meta[name="locale"]').getAttribute('content');
|
||||||
|
|
||||||
new Ajax('/translate/getTranslation', { locale: locale, translationFile: ['Tickets, datePicker'] }, {},
|
new Ajax('/translate/getTranslation', { locale: locale, translationFile: ['Tickets', 'datePicker'] }, {},
|
||||||
function (translations) {
|
function (translations) {
|
||||||
window.language = JSON.parse(translations);
|
window.language = JSON.parse(translations);
|
||||||
new Ticket();
|
new Ticket();
|
||||||
|
|||||||
Reference in New Issue
Block a user