diff --git a/ci4/app/Config/Email.php b/ci4/app/Config/Email.php
index 43b3edb0..e354e4f3 100755
--- a/ci4/app/Config/Email.php
+++ b/ci4/app/Config/Email.php
@@ -6,7 +6,7 @@ use CodeIgniter\Config\BaseConfig;
class Email extends BaseConfig
{
- public string $fromEmail = 'safekat@imnavajas.es';
+ public string $fromEmail = 'soporte_erp@safekat.es';
public string $fromName = 'Safekat ERP';
public string $recipients = '';
@@ -28,22 +28,22 @@ class Email extends BaseConfig
/**
* SMTP Server Hostname
*/
- public string $SMTPHost = 'imnavajas.es';
+ public string $SMTPHost = 'smtp.ionos.es';
/**
* SMTP Username
*/
- public string $SMTPUser = 'safekat@imnavajas.es';
+ public string $SMTPUser = 'soporte_erp@safekat.es';
/**
* SMTP Password
*/
- public string $SMTPPass = 'Etkd9~448';
+ public string $SMTPPass = 'H%5&qDkDkWnfLTGN';
/**
* SMTP Port
*/
- public int $SMTPPort = 25;
+ public int $SMTPPort = 465;
/**
* SMTP Timeout (in seconds)
diff --git a/ci4/app/Controllers/Soporte/Ticketcontroller.php b/ci4/app/Controllers/Soporte/Ticketcontroller.php
index 3f5c8757..0c732ffb 100644
--- a/ci4/app/Controllers/Soporte/Ticketcontroller.php
+++ b/ci4/app/Controllers/Soporte/Ticketcontroller.php
@@ -2,6 +2,7 @@
namespace App\Controllers\Soporte;
+use App\Models\Sistema\SettingsModel;
use App\Models\Soporte\TicketModel;
use App\Models\CategoriaModel;
use App\Models\EstadoModel;
@@ -25,7 +26,7 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
protected static $viewPath = 'themes/vuexy/form/soporte/';
- protected $indexRoute = 'ticketList';
+ protected $indexRoute = 'TicketIndex';
public function initController(\CodeIgniter\HTTP\RequestInterface $request, \CodeIgniter\HTTP\ResponseInterface $response, \Psr\Log\LoggerInterface $logger)
@@ -57,6 +58,48 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
return view(static::$viewPath . 'viewTicketList', $viewData);
}
+ private function sendMail($subject,$body,$recipient)
+ {
+ $settings_model = new SettingsModel();
+ $config = $settings_model->first()->toArray();
+ $gateway = $config['email_gateway'];
+ $body = html_entity_decode($body);
+
+ if($gateway == 'smtp'){
+ try {
+ //https://codeigniter.com/user_guide/libraries/email.html
+ $email = \Config\Services::email();
+ $config['protocol'] = $config['email_gateway'];
+ $config['SMTPHost'] = $config['email_smtp'];
+ $config['SMTPUser'] = $config['email_address'];
+ $config['SMTPPass'] = $config['email_pass'];
+ $config['SMTPPort'] = intval($config['email_port']);
+ $config['SMTPCrypto'] = $config['email_cert']=='none'?'':$config['email_cert'];
+ $config['SMTPTimeout'] = 15;
+ $config['mailType'] = 'html';
+ $config['wordWrap'] = true;
+
+ $email->initialize($config);
+
+ $email->setFrom($config['email_address'], $config['email_name']);
+ $email->setTo($recipient);
+
+ $email->setSubject($subject);
+ $email->setMessage($body);
+
+ if (!$email->send())
+ {
+ return false;
+ }else{
+ return true;
+ }
+ } catch (\Exception $ex) {
+ return false;
+ }
+ }
+ return false;
+ }
+
public function add()
{
@@ -100,6 +143,10 @@ class Ticketcontroller extends \App\Controllers\BaseResourceController
$message = lang('Basic.global.saveSuccess', [lang('Basic.global.record')]) . '.';
+ $userModel = new \App\Models\UserModel();
+
+ $this->sendMail(lang('Tickets.newTicket'), lang('Tickets.newTicketBody') . base_url(route_to('editTicket', $id)), $userModel->find($sanitizedData['supportUser'])->email);
+
if ($thenRedirect) :
if (!empty($this->indexRoute)) :
return redirect()->to(route_to($this->indexRoute))->with('successMessage', $message);
diff --git a/ci4/app/Database/Migrations/2025-02-14-114500_create_tickets_system.php b/ci4/app/Database/Migrations/2025-02-14-114500_create_tickets_system.php
index 2b3242fa..c0bbab1f 100644
--- a/ci4/app/Database/Migrations/2025-02-14-114500_create_tickets_system.php
+++ b/ci4/app/Database/Migrations/2025-02-14-114500_create_tickets_system.php
@@ -93,5 +93,7 @@ class CreateTicketsSystem extends Migration
$this->forge->dropTable('tickets_categorias');
$this->forge->dropTable('tickets_estados');
$this->forge->dropTable('tickets_secciones');
+
+ $this->db->table('config_variables_app')->where('name', 'default_soporte_user_id')->delete();
}
}
diff --git a/ci4/app/Language/es/Tickets.php b/ci4/app/Language/es/Tickets.php
index 59bb9747..2cd8e9a8 100644
--- a/ci4/app/Language/es/Tickets.php
+++ b/ci4/app/Language/es/Tickets.php
@@ -47,4 +47,7 @@ return [
'adjuntos' => 'Adjuntar imágenes',
'adjuntos_ticket' => 'Imágenes adjuntas',
+ // Mail
+ 'newTicket' => 'Nuevo Ticket en ERP Safekat',
+ 'newTicketBody' => '
Se ha creado un nuevo ticket en el sistema de soporte de Safekat ERP.
Puede verlo en el siguiente enlace:
',
];
diff --git a/ci4/app/Models/Soporte/TicketModel.php b/ci4/app/Models/Soporte/TicketModel.php
index 99114ee1..7860a6e6 100644
--- a/ci4/app/Models/Soporte/TicketModel.php
+++ b/ci4/app/Models/Soporte/TicketModel.php
@@ -15,14 +15,15 @@ class TicketModel extends \App\Models\BaseModel
protected $returnType = "App\Entities\Soporte\TicketEntity";
const SORTABLE = [
- 0 => "t1.categoria_id",
- 1 => "t1.seccion_id",
- 2 => "t1.estado_id",
- 3 => "t1.prioridad",
- 4 => "t1.titulo",
- 5 => "t1.usuario_id",
- 6 => "t1.usuario_soporte_id",
- 7 => "t1.created_at",
+ 0 => "t1.id",
+ 1 => "t1.categoria_id",
+ 2 => "t1.seccion_id",
+ 3 => "t1.estado_id",
+ 4 => "t1.prioridad",
+ 5 => "t1.titulo",
+ 6 => "t1.usuario_id",
+ 7 => "t1.usuario_soporte_id",
+ 8 => "t1.created_at",
];
public function getEstados()
diff --git a/httpdocs/assets/js/safekat/pages/soporte/tickets.js b/httpdocs/assets/js/safekat/pages/soporte/tickets.js
index 82fd6b32..9bdfc789 100644
--- a/httpdocs/assets/js/safekat/pages/soporte/tickets.js
+++ b/httpdocs/assets/js/safekat/pages/soporte/tickets.js
@@ -8,75 +8,83 @@ class Ticket {
constructor() {
// check if url includes "add"
- this.action = 'list';
- if(window.location.href.includes("add"))
+ this.action = 'list';
+ if (window.location.href.includes("add"))
this.action = "add";
- else if(window.location.href.includes("edit"))
+ else if (window.location.href.includes("edit"))
this.action = "edit";
this.table = null;
-
+
this.init();
}
init() {
- if(this.action == "edit") {
+ if (this.action == "edit") {
- $('.gallery-img').on('click', function() {
+ $('.gallery-img').on('click', function () {
let imageUrl = $(this).data('src'); // Obtiene la URL de la imagen
$('#modalImage').attr('src', imageUrl); // Cambia la imagen en el modal
$('#imageModal').modal('show'); // Muestra el modal
});
-
+
}
else if (this.action == "list") {
this.#initDatatable();
}
}
-
+
#initDatatable() {
+ this.#headerSearcher();
+
const self = this;
const actions = ['view'];
const columns = [
{ 'data': 'id' },
- { 'data': 'categoria_id',
+ {
+ 'data': 'categoria_id',
render: function (data, type, row) {
return window.language.Tickets[row.categoria];
}
- },
- { 'data': 'seccion_id' ,
+ },
+ {
+ 'data': 'seccion_id',
render: function (data, type, row) {
return window.language.Tickets[row.seccion];
}
},
- { 'data': 'estado_id' ,
+ {
+ 'data': 'estado_id',
render: function (data, type, row) {
return window.language.Tickets[row.estado];
}
},
- { 'data': 'prioridad' ,
+ {
+ 'data': 'prioridad',
render: function (data, type, row) {
return window.language.Tickets[data];
},
visible: false,
},
{ 'data': 'titulo' },
- { 'data': 'usuario_id' ,
+ {
+ 'data': 'usuario_id',
render: function (data, type, row) {
return row.usuario;
},
visible: false,
},
- { 'data': 'user_soporte_id',
+ {
+ 'data': 'user_soporte_id',
render: function (data, type, row) {
return row.user_soporte;
},
visible: false,
- },
+ },
{ 'data': 'created_at' },
];
@@ -88,7 +96,7 @@ class Ticket {
columns,
);
-
+
this.table.init({
actions: actions,
buttonsExport: true,
@@ -96,7 +104,7 @@ class Ticket {
this.table.table.on('init.dt', function () {
self.table.table.page.len(50).draw();
- if(window.userType==1){
+ if (window.userType == 1) {
self.table.table.column(4).visible(true);
self.table.table.column(6).visible(true);
@@ -108,25 +116,172 @@ class Ticket {
}
});
- this.table.setEditCallback(function(id){
+ this.table.setEditCallback(function (id) {
window.location.href = '/soporte/edit/' + id;
})
}
+
+ #headerSearcher() {
+ const self = this;
+
+ $('#tableOfTickets thead tr').clone(true).appendTo('#tableOfTickets thead');
+ $('#tableOfTickets thead tr:eq(1) th').each(function (i) {
+ if (!$(this).hasClass("noFilter")) {
+ var title = $(this).text();
+ if (i == 8) {
+
+ $(this).html('');
+ var bsRangePickerRange = $('#bs-rangepicker-range')
+ bsRangePickerRange.daterangepicker({
+ ranges: {
+ [window.language.datePicker.hoy]: [moment(), moment()],
+ [window.language.datePicker.ayer]: [moment().subtract(1, 'days'), moment().subtract(1, 'days')],
+ [window.language.datePicker.ultimos7]: [moment().subtract(6, 'days'), moment()],
+ [window.language.datePicker.ultimos30]: [moment().subtract(29, 'days'), moment()],
+ [window.language.datePicker.esteMes]: [moment().startOf('month'), moment().endOf('month')],
+ [window.language.datePicker.ultimoMes]: [moment().subtract(1, 'month').startOf('month'), moment().subtract(1, 'month').endOf('month')]
+ },
+ opens: 'right',
+ language: '= config('Basics')->i18n ?>',
+ "locale": {
+ "customRangeLabel": "= lang('datePicker.personalizar') ?>",
+ "format": "YYYY-MM-DD",
+ "separator": " ",
+ "applyLabel": "= lang('datePicker.aplicar') ?>",
+ "cancelLabel": "= lang('datePicker.limpiar') ?>",
+
+ },
+ "alwaysShowCalendars": true,
+ autoUpdateInput: false,
+
+ });
+
+ bsRangePickerRange.on('apply.daterangepicker', function (ev, picker) {
+ $(this).val(picker.startDate.format('YYYY-MM-DD') + ' ' + picker.endDate.format('YYYY-MM-DD'));
+ self.table
+ .column(i)
+ .search(this.value)
+ .draw();
+ });
+
+ bsRangePickerRange.on('cancel.daterangepicker', function (ev, picker) {
+ $(this).val('');
+ self.table
+ .column(i)
+ .search(this.value)
+ .draw();
+ });
+
+ }
+ else if (i == 1) {
+ // Agregar un selector en la tercera columna
+ $(this).html('');
+
+ // Agregar opciones al selector
+ var selectorTipo = $('select', this);
+ selectorTipo.append(''); // Opción vacía
+ selectorTipo.append('');
+ selectorTipo.append('');
+ selectorTipo.append('');
+
+ selectorTipo.on('change', function () {
+ var val = $.fn.dataTable.util.escapeRegex(
+ $(this).val()
+ );
+ self.table.column(i).search(val).draw();
+ });
+ }
+
+ else if (i == 2) {
+ // Agregar un selector en la tercera columna
+ $(this).html('');
+
+ // Agregar opciones al selector
+ var selectorSeccion = $('select', this);
+ selectorSeccion.append(''); // Opción vacía
+ selectorSeccion.append('');
+ selectorSeccion.append('');
+ selectorSeccion.append('');
+ selectorSeccion.append('');
+ selectorSeccion.append('');
+ selectorSeccion.append('');
+
+ selectorSeccion.on('change', function () {
+ var val = $.fn.dataTable.util.escapeRegex(
+ $(this).val()
+ );
+ self.table.column(i).search(val).draw();
+ });
+ }
+ else if (i == 2) {
+ // Agregar un selector en la tercera columna
+ $(this).html('');
+
+ // Agregar opciones al selector
+ var selectorEstado = $('select', this);
+ selectorEstado.append(''); // Opción vacía
+ selectorEstado.append('');
+ selectorEstado.append('');
+ selectorEstado.append('');
+
+ selectorEstado.on('change', function () {
+ var val = $.fn.dataTable.util.escapeRegex(
+ $(this).val()
+ );
+ self.table.column(i).search(val).draw();
+ });
+ }
+ else if (i == 8) {
+ // Agregar un selector en la tercera columna
+ $(this).html('');
+
+ // Agregar opciones al selector
+ var selectorPrioridad = $('select', this);
+ selectorPrioridad.append(''); // Opción vacía
+ selectorPrioridad.append('');
+ selectorPrioridad.append('');
+ selectorPrioridad.append('');
+
+ selectorPrioridad.on('change', function () {
+ var val = $.fn.dataTable.util.escapeRegex(
+ $(this).val()
+ );
+ self.table.column(i).search(val).draw();
+ });
+ }
+ else {
+ $(this).html('');
+
+ $('input', this).on('change clear', function () {
+ if (self.table.column(i).search() !== this.value) {
+ self.table
+ .column(i)
+ .search(this.value)
+ .draw();
+ }
+ });
+ }
+ }
+ else {
+ $(this).html('');
+ }
+ });
+ }
}
document.addEventListener('DOMContentLoaded', function () {
-
+
const locale = document.querySelector('meta[name="locale"]').getAttribute('content');
- new Ajax('/translate/getTranslation', { locale: locale, translationFile: ['Tickets'] }, {},
- function(translations) {
+ new Ajax('/translate/getTranslation', { locale: locale, translationFile: ['Tickets, datePicker'] }, {},
+ function (translations) {
window.language = JSON.parse(translations);
new Ticket();
},
function (error) {
console.log("Error getting translations:", error);
}
- ).post();
-});
+ ).post();
+});
export default Ticket;
\ No newline at end of file